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The Download Packet feature allows System Administrators to efficiently search for and download onboarding packets for multiple new hire invitations in a single request. Administrators can use search filters to refine their selection of new hire invitations, and then proceed to request the download of packets for multiple invitations simultaneously. Upon initiating the download packet request, a background process will run, seamlessly generating the packets for the selected invitations, put together in the form of a zip file. This zip file containing the packets will be available as a link for download on the secondary page for 1 day (24 hours) from the instance it was generated. After this period, the link will be removed from the pagedisabled and the packet will not be available for download. However the request details are still retained for the audit purpose. Further sections will provide detailed explanation on how to generate and download the invitation packets.

Who can access the Packet Download feature?

System Administrators are the only users who have access to the Packet Download feature.

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By default, only the first 300 rows are presented in the search results with the most recent invitation ID on the top. If there is a need to access the earlier invitations, you may have to use the search fields to confine the search results to specifically get those transactions or use the navigation options (First, Previous, Next, Last) to navigate through pages.




Furthermore, the number of rows displayed per page in the search results can be adjusted to 100 by clicking on the "View 100" link located next to the navigation options.

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The following message will be displayed when the process request is submitted. Click "Close" button on this message to return to the previous page.  

Please note that the processing time reflecting on the message may vary depending on the number of packets requested for download. You can leave this page and return later to download the packets.





At the bottom of the page, a grid will be displayed with the request details. Initially, you will notice the request status as "Queued". To view the updated status, you need to click on the "Refresh" button.

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