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The Help Desk Console is a page where the Help Desk Analyst/I-9 Cloud Help Desk Analyst can perform various activities with respect to a user's account.
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Note: The "Export to Excel" option is specifically designed to download search results obtained from using the search fields, and will not function for results obtained via the Quick Filter search.
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Note: If no results are found for the search criteria, the "Export to Excel" button will not appear in the console.
A sample downloaded excel file format is shown below. The search filters applied to find the results is also displayed on the top row of the file.
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How do you access invitation details?
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