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Table of Contents

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I-9 Insight shows the following metrics related to your organization:

  • I-9 Totals by State
  • Eligibility Type Citizenship Status graph
  • WAE Aging graph
  • Overdue Reasons graph
  • List A Documents graph
  • List B Documents graph
  • List C Documents graph
  • Document Totals by Type
  • Document States

Who can access I-9 Insight?

The following checked Role Types can access I-9 Insight..

Role TypeAccess
System Administrator

Process AdministratorNo
Content AdministratorNo
HR Specialist
RecruiterNo
Help Desk AnalystNo
I-9 Specialist
E-Verify Specialist

How do you access I-9 Insight?

Click the menu icon and scroll down to Reports/Dashboards. Click on the "I-9 Insight" link.




How the data is displayed in I-9 Insight?

The I-9 Insight presents I-9 related data in the format of tiles, graphs, and charts, organized based on various attributes and states. The data presented in the I-9 Insight for users may differ depending on the security access set by the System Administrator. Users will only have visibility to the data for which they have been granted access.

For example, if the user's access is configured to view only "Research" Company data, only the rows associated with that Company will be visible to the user in the I-9 Insight.

What sections are included in the I-9 Insight?

Below is an example of the I-9 Insight page. 

I-9 Insight Page



The sections included in the I-9 Insight are discussed below:

Tiles showing I-9 totals

The top of the I-9 Insight page displays cards or tiles showing I-9 totals by their state. 

I-9 Insight Page




The counts showing in tiles will be same as the counts in the Document States. An example for "Ready to Purge" status is given below:

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The page will include a "Export to Excel" button if the logged-in user's role has been granted data export capability. In situations where a user holds multiple roles, access to data export functionality remains available in the Invitation Insight, if at least one of the following roles possesses such capabilities: System Administrator, HR Specialist, I-9 Specialist or E-Verify Specialist for Smart Onboarding product; System Administrator, I-9 Specialist or E-Verify Specialist roles for Smart I-9 product.

By clicking on this button, the user can download the data as an excel file to the local computer. 




A sample downloaded excel file is given below:

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The page also includes "Export to Excel" button if the logged-in user has one of the roles that has been configured with data export capability. For more details on the data export functionality, please refer to the preceding section.




WAE Aging:








Overdue Reasons:

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The page also includes "Export to Excel" button if the logged-in user has one of the roles that has been configured with data export capability. For more details on the data export functionality, please refer to the preceding section.





Clicking on the I-9 ID link will open the I-9 Summary of the respective transaction. For more details of the fields displaying on this page, please refer to the above section.

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Document States 

This visual representation illustrates different I-9/DHS document statuses associated with form I-9s, along with their respective totals. Each I-9 is presented in the corresponding Document State category, taking into account only the most recent I-9/DHS status to avoid duplication within the chart.

If you click on any row within the Document States section, it will display all I-9 IDs linked to that particular document state.




The page also includes "Export to Excel" button if the logged-in user has one of the roles that has been configured with 
data export capability. For more details on the data export functionality, please refer to the preceding section.




The details displayed on the page includes - I-9 ID, Name, I-9 Completion Status, Hire Date, Company/Business Unit, Business Process Status and the Invitation Type.

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