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- Invite
- Resend Registration
- Assign New Role
- Reset Password
- Reset e-PIN
- Account Lock
- Account Unlock
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Manage Users/Contacts Page |
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Click on 'Yes' to confirm the action.
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The email received by the user looks like below. By clicking on the link, the user can open the page to reset the account password.
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When the Reset password page opens, enter New Password, Confirm Password fields and click on 'Reset Password' button.
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The following email will be sent to the user after the password is successfully updated.
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Another option to reset password is through Elasticsearch Keyword Search "Contact Search" category actions. For more details, please click here.
How do you reset a user's e-PIN?
To reset a user's e-PIN, click on 'Actions' and select 'Reset e-PIN'. This option shows up in actions only if e-PIN is enabled in Authentication Preferences.
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Click on 'Yes' to confirm the action.
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The following confirmation message displays on the page.
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The user will receive the following email with a link to the reset e-PIN page.
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When the Reset e-PIN page opens, enter New e-PIN, Confirm e-PIN fields and click on 'Reset e-PIN'.
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The following message confirms the e-PIN is changed successfully.
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How to unassign all the roles before locking a user account?
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