Content Comparison

Remote users or Authorized Representatives are temporary users designated to complete I-9 Section 2 or Supplement B on behalf of the employer. I-9 Specialists can invite a new remote user or select an existing user from the system to serve as an Authorized Representative. Unlike other roles, remote users have restricted access within the Smart Onboarding process. Their tasks are limited to recording employee data in I-9 Section 2 or Supplement B (Reverification and Rehire), attaching and attesting to documents, and saving the transaction.

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Enter First Name, Last Name, Phone and Email ID of the Authorized Representative. The country code for the phone number defaults to 001, so only U.S. phone numbers are required to entercan be entered.

NOTE:  This has Remote user details need to be done only the first time while adding the entered only once when adding a remote user or Authorized Representative to the system. Once added, this user will show up in the "Select Representative" prompt for the next transaction.The values entered in the fields undergo validation for errors and the corresponding error messages are then displayed on the pageAfter being added, the user will appear in the "Select Representative" prompt for future transactions.

All fields on this page are required. If any field is left blank, a required field error message will be displayed. Additionally, entered values are validated, and appropriate error messages appear for any invalid entries.

If numbers or special characters are entered in the name fields, the following error displays upon field change:

If phone number is invalidan invalid number is entered in the phone field, the below error displays:

If the The entered email ID entered is checked for existing records in the system. If it already exists, the message will appear as below. Choosing a message appears upon changing the field. Select "Yes" on this message will to proceed with adding the Authorized Representative. Selecting same email ID or "No" will redirect you back to the details page, allowing you to modify the email ID of the Authorized Representativedetails.

After entering all details, click the "Add Authorized Representative" button.

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If the alternative procedure checkbox is selected and no attachment is provided in either Section 1 or Section 2, the following error message will appear upon saving the Section 2 activity.

For more details on uploading attachments in Section 2, please click here.

Even if the checkbox for "Check here if you used an alternative procedure authorized by DHS to examine documents" is not selected, you may still be prompted to upload attachments in Section 2 if they were not provided in Section 1, particularly if attachments are configured as mandatory in I-9 activities.

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If the alternative procedure checkbox is selected and no attachment is provided in Supplement B, the following error message will appear upon saving the activity.

For more details on uploading attachments in Supplement B, please click here.

Note: Even if the checkbox for "Check here if you used an alternative procedure authorized by DHS to examine documents" is not selected, you may still be prompted to upload attachments in Supplement B if attachments are configured as mandatory in I-9 activities.

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