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The Section 1 information has been completed. The employer will now specify which required documents the employee has presented and that he has reviewed.
The user can click on Switch View to display the form in different ways and proceed to different points in the Section 2 entry process. Different views that can be selected are:
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In this example, we switch to the I-9 Doc Selection Expert view. 
Switch View
Click in the Switch View field and choose I-9 Doc Selection Expert View from the drop-down list.
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Supporting Documents Submitted by Employee
Supporting Documents submitted by the employee are used to determine (or support) two factors - employee identity and employee employment eligibility.
Some documentation establishes both identity and employment eligibility (List A). Other documentation establishes identity only (List B) or employment eligibility only (List C). Employers may accept one document from List A, or a combination of one document from List B and one document from List C.
Any 'List B' document presented to employers participating in E-Verify MUST contain a photo. 
List A Document Type
Click in the Document Type field and choose List A from the drop-down list. 
Document Information, Issuing Authority, and Hire Date
Click the Permanent Resident Card radio button. Fill in the Card Number, Card Expiration Date, and Issuing Authority.
Click the Attach icon to attach copies of supporting documents of the Employee. In this example, we attached the document earlier, so there is no need to re-attach it now.
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Attestation and Hire Date
The employer must attest and certify the truthfulness and validity of the data in the documents provided by the employee, to authorize employment in the U.S.
Enter the employee's Hire Date. Hire Date is important and is required, as the employer should refer the employee's case to SSA and DHS for verification within three working days of the employee's 'Hire Date'. 'Hire Date' is the employee's first day of employment.
Click Save.
A message indicating that the I-9 information was saved successfully is displayed.
OK
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Click OK.
At any point in the process, you may choose to print a copy of the I-9 form with the information that has been entered up to that point. 
Signed Form
Click the Signed Form icon. A new tab opens with a PDF file containing form I-9.
Return
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Click Return. 
Employer Signature
Scroll down the page, then click Continue. A popup window displays. 
Employer Signature
Click I Agree, then click Sign and Continue. 
Employer Signature Displayed
Click Save.
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Initiate E-Verify
Once all the data and documents of the employee have been reviewed, validated and attested by the employer, the E-Verify process can be initiated. The employee case is submitted by the employer for verification to the SSA and/or DHS system. 
Initiate E-Verify
Click Initiate E-Verify to initiate the I-9 verification process.
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Initial Case Results
In this example, the E-Verify system returns a code 36, indicating that the Social Security information is not valid. 
SSA Reverify
Click the Case Number to see the case details.
Return
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Click Return.
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Reverify with No Changes
Reverify with No Changes
Click Reverify (without making any changes), to resubmit to the DHS system.
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Social Security Number Does Not Match
In this example, the employee's Social Security number did not match the SSA records after reverification. This resulted in an SSA Tentative Nonconfirmation Notice (TNC). 
SSA Tentative Nonconfirmation
Click the Case Number to see the case details. Note that code 27 was returned on the reverification. 
Case Details
Click Return.
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Employee TNC Email
When the SSA or DHS creates a TNC, the E-Verify process sends an email to the employee advising them that this has been completed, and their options for moving their verification process forward. Below is an example of the email that was sent. 
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Employee SSA TNC Email
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Print the Further Action Notice
The next step in the process is to print the SSA Further Action Notice (FAN), so it can be available when discussing the employee's options. 
SSA Tentative Nonconfirmation – Print Notice
Click Print Notice. 
SSA Further Action Notice
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Discuss the TNC with the Employee and Confirm Employee Notification
The next step in the process is to discuss the TNC with the employee and make sure he understands his options. 
Confirm Employee Notification
After discussing the TNC with the employee, click Confirm Employee Notification.
Click Next.
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Contest TNC
In this example, the employee chose to contest the TNC. 
Contest TNC
Click Next.
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Refer Employee Case
In this example, the employee chose to contest the TNC. The case is referred to SSA. 
Refer Case to SSA
Click Refer Case.
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Employee Referral Email
In this example, the employee was referred to SSA. An email is sent to the employee advising him of what he must do. An example of this email is shown below. 
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Employee Referral Email
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Print Referral Notice
The employer should print the referral notice. 
Print Referral Notice
Click Print Notice.
Below is an example of the Referral Notice. 
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Referral Notice
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Advance Case Using the WSM GUI
In this example, the next step is to advance the case using the WSM GUI. How to access and sign into the WSM GUI is not included in this document.
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- View Cases
Click View Cases. 
Case Number
Click the Case Number for the current example. 
Advance Case - SSA
Click Advance Case – SSA. 
Review and Resubmit
Click Review and Resubmit, then click Continue. 
Confirm Case Response
Click Continue. 
Review and Update Employee Data
Exit WSM.
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Change SSN and Resubmit
After the Case Polling process has been run (see Chapters 4.2 and 4.3), navigate to the I-9 ID from the Smart I-9 Console. 
Case Number
Click the Case Number to see the case details. 
Return
Click Return. 
Change Social Security Number
Change the Social Security # to 000000007, then click Continue.
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DHS Reverify
The Social Security information is now correct, but the DHS information fails due to the card number being incorrect. 
DHS Reverify
Click the Case Number to see the case details.
Return
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Click Return. 
Change Card Number
Change the Card Number to QLC3856718663.
Click Reverify. 
Retrieve Photo
DHS returns that photo matching is required.
Click Retrieve Photo. 
Report That Photo Does Not Match
Click No, then click Next.
E-Verify returns a DHS Tentative Nonconfirmation. 
Print Further Action Notice and Confirm Employee Notification
Print the Further Action Notice. (step not shown)
Confirm that you have notified the employee. (step not shown)
Click Next. 
Contest TNC
The employee chose to contest the TNC. Click Next. 
Refer Case
Click Refer Case.
The employee has been referred to the DHS. 
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Employee Referred to DHS
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Advance Case Using the WSM GUI
In this example, the next step is to advance the case using the WSM GUI. How to access and sign into the WSM GUI is not included in this document.
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- View Cases
Click View Cases. 
Case Number
Click the Case Number for the current example. 
Advance Case - DHS
Click Advance Case – DHS. 
Data Verified
Click Data Verified, then click Continue. 
Confirm Case Response
Click Continue. 
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Employment Authorized
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Employment Authorized
After the Case Polling process has been run, navigate to the I-9 again, using the Smart I-9 Console. 
Employment Authorized
The employee is authorized to work in the United States.
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Close Case
Click Close Case.
In this example, the employee was terminated for other reasons. 
Employee Not Currently Employed By This Company
Click No, then click Next. 
Submit Case Close Reason
Choose the appropriate reason, then
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click Submit Case Close Reason.
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Case Closed
This indicates that the employee case which has been in the E-Verify process is closed. The case number is displayed for the reference of the employer.