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The E-Verify verification process begins with a completed Form I-9. E-Verify makes the employment eligibility determination by checking the information entered by the employer against records available to the SSA and/or DHS.
In the verification process, when E-Verify checks the employee's information with records available to the SSA and/or DHS, a case result is provided. Case results can be initial, interim or final. Proper use of E-Verify requires users to close all cases when they receive final case results.
Employee Duplicate Case
After clicking Initiate E-Verify, if the document enters the Employee Duplicate Case process, it indicates that the information submitted in E-Verify already matches the SSA/DHS records. Here the authenticity and validity of the information of the employee from Form I-9 is verified against the records in SSA.
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Provide the reason and click Submit.
Verification in Process
This case has been submitted, but E-Verify needs additional time to verify the employment eligibility of this employee. The employer may not take any adverse action against the employee because of this notification. Check E-Verify periodically for a case status update. The Case Polling process (see Chapters 4.2 and 4.3) to assure that the latest E-Verify status is reflected.
If a problem occurs during the SSA check or DHS check, the process goes to the Verification in Process state.
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Verification in Process
SSA Verification
After clicking Initiate E-Verify, if the document enters the SSA Reverification process, it indicates that the information submitted in E-Verify does not initially match the SSA records. Here the authenticity and validity of the information of the employee from Form I-9 is verified against the records in SSA.
Once the Initiate E-Verify is clicked a case number is generated.
SSA Reverify
If there is a discrepancy with any of the SSA information, the employer can change the information at this point and resubmit, or resubmit without changing the information.
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SSA TNC - Confirm Employee Notification
SSA Tentative Nonconfirmation
A TNC case result means that the information entered into E-Verify from Form I-9 differs from records available to the SSA and/or DHS. E-Verify identifies the agency associated with the mismatch when the TNC result is provided.
An SSA TNC means that the information entered into E-Verify does not match the SSA records. The section below outlines the specific steps required when this case result occurs. Included are descriptions of case results from the SSA and actions the employee will need to take to resolve the TNC.
A Social Security Administration (SSA) TNC case result may occur because of the following employee conditions:
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Print SSA Referral Notice
SSA Referral
The Sub Status indicates that the employee has been referred to SSA. A copy of the SSA Referral Notice can be printed by clicking Print Notice.
A copy of the SSA Referral Notice is also sent to the employee's email ID that was specified on the I-9 form.
DHS DHS Verification
After clicking Initiate E-Verify, if the document enters the DHA Reverification process, it indicates that the information submitted in E-Verify does not initially match DHS' records. The authenticity and validity of the information of the employee from the Form I-9 is verified against the records in DHS.
Once the Initiate E-Verify is clicked, a case number is generated.
DHS Reverify
If there is a discrepancy with any of the DHS information, the employer can change the information at this point and resubmit, or resubmit without changing the information.
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DHS TNC – Confirm Employee Notification
DHS Tentative Nonconfirmation
A TNC case result means that the information entered into E-Verify from Form I-9 differs from records available to SSA and/or DHS. E-Verify identifies the agency associated with the mismatch when the TNC result is provided.
A DHS TNC means that the information entered into E-Verify does not match records available to DHS. The section below outlines the specific steps required when this case result occurs. Included are descriptions of case results from DHS and actions the employee will need to take to resolve the TNC.
A DHS TNC case result can occur because of the following employee conditions:
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If the employee has chosen to contest the DHS TNC, refer the case to DHS by clicking "Refer Case". 'Refer Case' submits a request to DHS to redo the E-Verify process of that employee.
Note: An employee who chooses to contest the DHS TNC must contact DHS within 8 Federal Government working days to begin resolving the TNC. The employer must provide the Referral Date Confirmation from E-Verify to the employee. The Referral Date Confirmation provides the date by which the employee must call DHS. The employee must have the DHS TNC Further Action Notice when he or she calls DHS.
DHS Referral
DHS Referral
This Sub Status indicates that the employee has been referred to DHS. A copy of the DHS Referral can be printed by clicking Print Notice.
A copy of the DHS Referral Notice is also sent to the employee's email ID as indicated on the I-9 form.
Employment Authorized
An initial case result of 'Employment Authorized' is the most common and simplest case result in E-Verify. 'Employment Authorized' means that the information entered matched records available to the SSA and/or DHS and that E-Verify confirmed the employment eligibility of the employee whose information was entered. However, a case that is 'Employment Authorized' is still considered incomplete until it is closed.
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E-Verify needs additional time to verify the employment eligibility of this employee. This employee can continue to work until E-Verify provides a final response. E-Verify will update the employer on the case.
Additional Verification
SSA Case In Continuance
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To complete the E-Verify process, every case must receive a final case result and then be closed. E-Verify guides you through the process after you receive a final case result. The Sub Status will be changed to E-Verify Completed.
E-Verify Completed
SSA Final Nonconfirmation and DHS Final Nonconfirmation
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A ‘DHS No Show’ indicates that the employee did not contact DHS within 8 Federal Government working days. A ‘DHS No Show’ case result is considered a Final Nonconfirmation. A Final Nonconfirmation means that the case must be closed in E-Verify.
DHS No Show
Close Case
To complete the E-Verify process, employers must close every case that has been created in E-Verify.
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Close Case- Current Employment Status of the Employee with the Company
This is the final step of closing the case. If the employee is currently employed in your company, click Yes as shown in the screen above.
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Close Case- Case Close Reason and Submit
Select the appropriate "Case Close Reason" statement from the list displayed and submit by clicking "Submit Case Close Reason.
Case Closed
This indicates that the employee case which has been in the E-Verify process is closed. The case number is displayed for the reference of the employer.
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