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Users are broken down into two categories: Administrative Users and Business Users.
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| Administrative Users | High Level Duties and Responsibilities |
|---|
| System Administrator (a.k.a System Administrator) | - Smart Onboarding customer contact
- Customer User maintenance
- Total system configuration
- Configuration revisions
- Content revisions
- Homepage configuration
- Theme management
|
| Process Administrator | - Total system configuration
- Configuration revisions
- Content revisions
- Homepage configuration
- Theme Management
|
| Content Administrator | - Partial system configuration
|
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This table gives high level descriptions of their access and responsibilities. Business Users interact with the New the New Hire. Through the online system, they are able to process New Hires in order to legally hire them.
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| Business Users | High Level Duties and Responsibilities |
|---|
| Recruiter | - Creates and launches New Hire invitations to onboard
- May be a participant in the New Hire onboarding process based on organization setup
|
| HR Specialist | - Creates and launches New Hire invitations to onboard
- Verifies employee information during the onboarding process
- Sends data to the organization's HR system with optional integration
|
| - Verify that the correct documentation is provided by the New Hire to satisfy U.S. I-9 requirements
|
| - Maintain the Smart ERP E-Verify setup
- Create cases with DHS through the Smart E-Verify process
- Work with New Hires through the E-Verify process
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| Help Desk Analyst | - Handle New Hire security issues like password resets and locks.
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| New Hire Users | High Level Duties and Responsibilities |
|---|
| - Complete their onboarding process
- Interact with the homepage content
|
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