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In short, a System Administrator can do everything a Process Administrator and Content Administrator can do. A Process Administrator can do everything a Content Administrator can do. And a Content Administrator can only do Content changes.
Menu | Action | System Administrator | Process Administrator | Content Administrator |
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Organization Management | Organization Management | ![]() | ![]() |

Organization Homepage Config | ![]() | ![]() |
Theme Builder |
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Authentication | Authentication Preferences | ![]() |

Manage Social Accounts | ![]() | ![]() | ![]() |
Security | Manage |
Security Groups | ![]() | |||
Users/Contacts | Manage Users/Contacts | ![]() |
Preferences | Attribute Preferences | ![]() | ![]() | |
Integration | DHS Client Setup | ![]() |
Provider Registration | ![]() | ||
Enable Third Party Providers | ![]() |
Generate API key | ![]() | |||
Product Setup | Benefit Program | ![]() |
Benefit Plans | ![]() | ||
Product Preferences | ![]() | ![]() |
Process Defaults | ![]() |
Revisions | Create Revision | ![]() | ![]() | ![]() |
Modify Process Revision | ![]() | ![]() |
Modify Content Revision | ![]() | ![]() | ![]() |
Review Process Revision | ![]() | ![]() |
Review Content Revision | ![]() | ![]() | ![]() |
Revision Insight |
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Reports/Dashboards | Organization Insight | ![]() |
I-9 |
Insight | ![]() | ||
User Insight | ![]() | ||
Work Assignment Insight | ![]() |

My Account | Manage Profile | ![]() | ![]() | ![]() |
Manage Password | ![]() | ![]() | ![]() | |
Manage E-Pin | ![]() | ![]() | ![]() | |
Manage Challenge Questions | ![]() | ![]() | ![]() | |
Alerts/Notifications | Inbox | ![]() | ![]() | ![]() |
Notification Preferences | ![]() | ![]() | ![]() | |
My Processes | My Organization Onboarding | ![]() |
My User Onboarding | ![]() | ![]() |
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