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The system finds a match of this data set (Company-SSN-DoB) and hence treats this as a Rehire situation, activating and assigning the old I-9 ID which belongs to a different candidate.
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Since this is a rehire case, the Section 2 will be in read only mode and Section 3 is open for editing.
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I-9 Specialist, while verifying the documents, notices this issue (typo by the candidate, that matches other candidate’s SSN/DOB). He/she offers the candidate to make this correction, by restarting the Section 1. This is done by clicking the “Restart Section1/Section2” button on E-Verify activity.
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Select Restart Group as 'Restart I-9 Section 1', enter comment and click Submit.
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Candidate, this time enters the correct SSN and Dob. This leads to a correct combination (Company-SSN-DoB) that matches an already existing combination ‘inactive’ I-9 ID. This means this is a rehire (withing 3 years case). The system makes the previously assigned incorrect I-9 ID (incorrect, as it belonged to another potential rehire candidate) inactive. The old I-9 ID associated with this candidate (hire flow) is activated and assigned back to this Rehire flow.
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Since this is a rehire flow, Section 2 is read only and Section 3 opens up for editing.
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Rehire to Hire correction:
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