...
Manage Users/Contacts Page |
|---|
|
Another option is to resend invitation through Elasticsearch "Contact Search" category search related actions. Please click here for details.
| Resend Invitation through Elasticsearch actions |
|---|
|
How do you assign the user a new role?
...
Manage Users/Contacts Page |
|---|
|
Another option to reset password is through Elasticsearch "Contact Search" category search related actions. Please click here for information.
| Reset password through Elasticsearch actions |
|---|
|
How do you lock/unlock a user's account?
...
Manage Users/Contacts Page |
|---|
|
Click Yes on the message to confirm.
|
The following email is sent to the user to let them know that their account has been locked.
|
The account locked status can be seen for the user in Manage Users page as shown below.
|
When you click on the user link, the user page will be displayed as below. For the locked accounts, the "Account Locked Out?" field will be shown as checked as given below.
|
Another way to lock user account is through Elasticsearch "Contact Search" category search related actions. Please click here for information.
| Lock user account through Elasticsearch actions |
|---|
|
If you want to unlock a user's account, you can do this by selecting the Account Unlock action. Click the Actions link, then select Account Unlock from the drop down list. An email is sent to the user letting them know that their account has been unlocked and they can access the system.
Manage Users/Contacts Page |
|---|
|
Click Yes on the confirmation message.
...
Given below is the sample email sent to the user.
|
The user account shows as unlocked on the Manage Users page as shown below.
|
The account unlocked status can also be checked on the user page. When you click on the user link, the "Account Locked Out?" field on the user page shows as unchecked.
...
| Unlock user account through Elasticsearch actions |
|---|
|
