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The following is a sample notification sent out to the case submitter with an attachment with the list of transactions that were failed to create E-Verify case.
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Transactions for which the E-Verify case could not be created are listed in the attached error report file. The case submission failure count given in the email will be in sync with the number of failed transactions present in the DHS_Error_Report.csv. If there are no failed transactions, then there will be no error file attached in the email.
Download the file and review the transactions that have failed to create the E-Verify case. Take action to resolve any errors and after resolving the errors, the transactions will again be considered for case creation during the next process cycle.
| DHS_Error_Report.csv |
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If you wish to submit your transaction soon after resolving the error, then access the transaction in "My Tasks" console or through Elasticsearch "My Tasks" category and create case from the E-Verify activity.
| My Tasks Console |
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| Elasticsearch My Tasks Category |
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When you click on the "E-Verify" link, the E-Verify activity opens as below:
| E-Verify |
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Scroll down the page, enter case creator's details and click on "Create Case" button.
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Transactions that are in DHS status other than 'Employment Authorized - EA Auto Closed' can be accessed in E-Verify Console or through Elasticsearch under E-Verify Console category.
Review them and if necessary take appropriate action to continue the verification process.
Accessing Transactions via E-Verify Console:
Click on "E-Verify Console" link in the Quick links bar.
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In E-Verify Console.
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click on the lookup icon for "DHS Status".
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In the the look up page, select the DHS sub state. As an example, let us access the transactions with "Unconfirmed Data" sub state.
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The search results for DHS Status = "Unconfirmed Data" shows as given below. By clicking on the Case Number, you can open the activity and continue with the verification process.
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Accessing Transactions through Elasticsearch E-Verify Console:
In Elasticsearch, select E-verify Console as the Category and search using an appropriate Keyword. In this case, "All" is used as the Keyword. Filter the search results for DHS Status = "Unconfirmed Data".
Click on the I-9 ID link to open the Unconfirmed Data page.
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| Unconfirmed Data page |
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How to check for EA Auto closed transactions?
The transactions with EA Auto closed DHS status can be identified in the E-Verify Console or through Elasticsearch E-Verify Console Category.
Accessing EA Auto Closed Transactions via E-Verify Console:
Click on "E-Verify Console" link in the Quick links bar.
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This will fetch all transactions with DHS Status = "Case Closed - EA Auto Closed".
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Accessing EA Auto Closed Transactions via Elasticsearch E-Verify Console:
In Elasticsearch, select E-Verify Console as the Category and search using an appropriate Keyword. In this case, "All" is used as the Keyword. Filter the search results for DHS Status = "Case Closed - EA Auto Closed".
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Since E-Verify activity is auto completed for these transactions, they will be in process completed state. You can check their process status by navigating to the Invitation Console.
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As given below, the process status for the EA Auto Closed transaction will be shown as "Invitation Completed".
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Transactions whose DHS status is not EA Auto Closed and needs further action to be taken from E-Verify Specialist will be available in their "My Tasks" Console.
By clicking on the E-Verify link, they can open the E-Verify activity and continue with the DHS verification.
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