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Scroll down the page, enter case creator's details and click on "Create Case" button.
Note: There will be no "Overdue Reason" in the E-Verify page for the transactions that are in "In Compliance" status (calculated based on Hire Date + 3 business days).
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But for the transactions that are in "Out of Compliance" state, the E-Verify page will have the "Overdue Reason" populated from the Case Submitter details in DHS Client Setup.
| DHS Client Setup |
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| Case Submitter Details |
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Example: Out of Compliance transaction with Overdue Reason populated from DHS Client Setup Case Submitter Details.
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Transactions that are in DHS status other than 'Employment Authorized - EA Auto Closed' can be accessed in E-Verify Console or through Elasticsearch under E-Verify Console category.
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