Name Change Correction is available in I-9 Console/Elasticsearch actions only when Section 3 Correction is enabled in org level I-9 setup page and a row exists in I-9 Master for the chosen I-9 ID for Name Change. The I-9 Specialists can use this option to correct the name details of an employee that was recorded in Name Change process.

For enabling Section 3 Correction in org level I-9 setup, please refer Section 3 Corrections page.

How to initiate Name Change Correction?

The Name Change Correction option is available in I-9 Console/Elasticsearch actions only when there is a prior completed Name Change process exists for the I-9 ID. Select a completed Name Change transaction in Reverify Console.

The selected transaction will have a row in I-9 Master with S3 Reason as 'Name'.

Now let us initiate Name Change Correction process for the above transaction. This can be done in two ways.

Initiate Name Change Correction through I-9 Console

Click the Menu icon and navigate to I-9 Console.

Select for the I-9 ID and click Info and Actions.

You will notice Name Change Correction under Actions tab for the I-9 ID.

Click Yes to confirm the action.

The latest Name Change row from I-9 Master opens up in edit mode. The process picks the maximum effective dated and sequenced row if multiple rows exist in I-9 Master for the Name Change.

The row with pending activity for the Name Change Correction can be accessed through My Tasks as shown below:

Initiate Name Change Correction through Elasticsearch actions

Click on the Elasticsearch icon and select "I-9 Life Cycle" as the Category. Enter the candidate's Last Name as the search keyword and click on the "Search" button. 

This displays the row matching to that Last Name. Access the related actions and select "Name Change Correction" option.

Click on "Yes" on the following message to confirm the action.

The Name Change Correction process gets initiated and Complete I-9 Section 3 opens up in edit mode.

You can access this process under Elasticsearch My Tasks actions as shown below. Click on the "I-9 Section 3 Complete I-9" link to access Section 3 activity.

Note: Similar to the Name Change process, the Name Change Correction also will not have any impact on the Reverification Status flag in the I-9 Master. The flag remains unchecked as before.

When you open Complete I-9 Section 3, the previous name details are populated in the name fields.

The Section 1 and Section 2 information displays in read only mode. The Section 1 information also includes preparers details if any. 

Update the name details as required in Section 3, check I Agree and Electronically Sign. 

How do you assign Section 3 Name Change Correction to a remote user?

Click on "Assign Remote I-9" button to assign Section 3 Name Change Correction to a remote user.

For details, please visit Remote User page.

What is the difference between initiating Name Change and Name Change Correction?

Once 'Initiate Name Change' process is complete, both 'Name Change Correction' and 'Initiate Name Change' options display in I-9 Console under actions (provided Section 3 correction is enabled in Org level I-9 setup). Both the options allow changing name details, but the only difference is how the row is added in I-9 Master. Correction is for changing existing name change details whereas 'Initiate Name Change' adds a new Section 3 sequenced row. Correction increments the rows with effective date/sequence of the appropriate S3 Reason (latest) Section 3 sequence number while 'Initiate Name Change' adds a new S3 Reason sequence numbered row.

Name Change Correction:

Initiate Name Change: