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| Document Titles available in List A when New Hire's eligibility type = citizenCitizen |
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Depending on the Document Title selected, the values shown in the issuing authority lookup vary.
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Issuing Authority lookup when "U.S, Passport" is selected in Document Title:
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The Issuing Authority value selected in the lookup will populate on the page as shown below.
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Note: This Section 2 information can also be seen in the print forms, I-9 Summary page, I-9 Master data and in I-9 Audit report.
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2. Eligibility Type = Non-Citizen National
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| Document Titles available in List A when New Hire's eligibility type = nonNon-citizen nationalNational |
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3. Eligibility Type = Lawful Permanent Resident
| Document Titles available in List A when New Hire's eligibility type = Lawful Permanent Resident |
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As an example, here "Foreign Passport with Temp. I-551 MRIV" is selected as the Document Title. To select the Issuing Authority click on the lookup icon.
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In the lookup page, scroll through the values and select an option that is applicable.
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The Issuing Authority value selected in the lookup populates on Section 2 page as shown below.
As you can see in this example, the Document Title "Machine-readable immigrant visa (MRIV)" and the Issuing Authority "U.S. department of State" are populated in the second row of List A (A2) in read only mode. This is because "Foreign Passport with Temporary I-551 MRIV" document has been selected in the row one of List A (A1) as the New Hire's employment eligibility verification document.
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4. Eligibility Type = Alien
| Document Titles available in List A when New Hire's eligibility type = Alien |
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Here "FSM Passport with Form I-94" is selected as the Document Title. To select the Issuing Authority click on the lookup icon.
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The Issuing Authority related to the document selected in List A (FSM Passport with Form I-94) shows in the lookup page. Click on the link "Micronesia, Federal States of" showing under Issuing Authority description.
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The Issuing Authority selected in the lookup populates on Section 2 page as shown below. Also, the second row in List A (A2) opens up to enter the Form I-94/I-94A details.
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The Document Titles presented in the dropdown for List B & List C are given below:
List B Document Titles:
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List C Document Titles:
| Document Titles |
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Use cases:
Let's take few common use cases as examples.
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In Complete I-9 (Section 2) the New Hire's I-9 Section 1 information is presented as read only as shown below. Section 2 information is initially blank or N/A.
I-9 Initial Information |
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Select the document title by clicking on the drop down list under List A.
| List A document options |
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The following are the fields that can be entered for List A or List B & C documents. Note that different information is shown and required for different eligibility types. This example is for US citizen.
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List A document information entered |
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Case 2: Lawful Permanent Resident, List A document
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In Complete I-9 (Section 2) the New Hire's I-9 Section 1 information is presented as read only as shown below. Section 2 information is initially blank or N/A.
| I-9 initial information |
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Select the document title by clicking on the drop down list under List A.
| List A document options |
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In this case, "Foreign Passport with Temp I-551 Stamp" is selected as the document under List A. Enter Issuing Authority, Document Number, and Expiration Date (optional).
| List A1 |
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The second row opens up in List A to capture "Temporary I-551 stamp" details. Since temporary I-551 stamp is an endorsement on the passport done at the port of entry upon arrival into the US, the document number is not applicable to the stamp. Hence the document number in the List A2 is defaulted to N/A. For temporary I-551 stamp, enter issuing authority and expiration date (optional).
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Foreign Passport with Temporary I-551 MRIV
Given below is another example for LPR status, List A document. When Foreign Passport with Temporary I-551 MRIV document is entered in List A. the second row opens under the List to enter I-551 MRIV details. For I-551 MRIV, the issuing authority is defaulted to "U.S. Department of State" and the other fields "Document Number" and "Expiration Date" are optional displayed in add mode.
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Alien Reg. Receipt Card (Form I-551)
Given below is another example for LPR status, List A document. When Alien Reg. Receipt Card (Form I-551) is selected in List A (A1), List A2 and List A3 document titles will be defaulted to N/A. Select the Issuing Authority and Document Number for Alien Reg. Receipt Card. In this case, the document Expiration Date is optional. You can save Section 2 without Expiration Date or with "No Expiration Date" checkbox checked.
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Perm Resident Card (Form I-551)
Similar to the above, when Perm Resident Card (Form I-551) is selected in List A (A1), List A2 and List A3 document titles will be defaulted to N/A. Select the Issuing Authority and Document Number for Perm Resident Card. In this case, the document Expiration Date is optional. You can save Section 2 without Expiration Date or with "No Expiration Date" checkbox checked.
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Case 3: Alien authorized to work, List A document (EAD)
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In List A or List C, select "Employment Authorized Document (Form I-766)" as document title. Here, the specified document is selected from List A. Enter other fields under List A.
| List A document - EAD |
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When the Document Title is EAD, an additional field is populated in Section 2 to capture the category codes. Selecting this field is optional. The drop down contains the eligibility category codes of EAD auto extension - A03, A05, A07, A08, A10, C08, C09, C10, C16, C20, C22, C24, C31, and A12 or C19.
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| Eligibility Category Code |
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Case 4: Alien authorized to work, List B and C documents
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The different document choices for List B type is shown below.
List B documents |
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List C type document choices are shown below.
List C documents |
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Below is an example of Section 2 page after entering List B & List C data.
I-9 Initial Information |
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How do you complete Section 2 for minors and special placement individuals?
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| Legal Entity enrolled in E-Verify - "Individual under Age 18" document title doesn't show in List B | Legal Entity not enrolled in E-Verify - "Individual under Age 18" document title shows in List B |
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List B document titles for Special Placement individuals
| Legal Entity enrolled in E-Verify - "Special Placement" document title doesn't show in List B | Legal Entity not enrolled in E-Verify - "Special Placement" document title shows in List B |
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How do you attach copies of the New Hire's documents in Section 2?
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Click on the "Attachments" gadget provided at the right bottom corner of the Section 2 page.
Attach Icon |
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Click on the "Upload" button.
Upload |
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Click the Choose File button.
Choose File |
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Select the file from your local computer and click on "Upload".
Attach Icon |
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Select the "Attachment Category" from the drop-down list and click "OK".
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The Section 2 page with attachments looks like below. The attachment gadget has an indicator showing that the attachments exists in Section 2.
This indicator shows only if there are documents attached in the activity. If there are no attachments, then the gadget will not have the indicator.
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What do you enter in Additional Information section?
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These messages are displayed with a prefix "System Generated" followed by the text.
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After Section 2 save, the values displayed in system generated messages cannot be changed. When any value is changed, on next save the following warning message is displayed.
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Where do you enter employee's Hire date in Section 2?
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| Product Preferences with I-9AutoFill "ON" |
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| Hire date auto populated in Section 2 when I-9AutoFill is "ON" |
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When I9AutoFill Property value is set to "OFF" the Start date is not auto populated in the Hire date. The Hire date field is empty and should be entered before completing Electronic Signature.
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| Hire date is not auto populated in Section 2 when I-9AutoFill is "OFF" |
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The above setups can be done only when the product is Smart Onboarding. In case of I-9 product, the Product Preferences are not available to do these setups. Hence, the auto population of I-9 details in section 1 & section 2 is not applicable.
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| Save Section 2 Information |
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When you are ready to sign the document, check I Agree. Electronically Sign button replaces the Save button. Click Electronically Sign.
Electronically Sign |
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When will the Overdue Reason option be enabled in Section 2?
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The below example shows Section 2 verification with Hire date within three business days. So, the Overdue Reason icon is not enabled on the page.
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Completing Section 2 with Overdue Reason:
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When you click on the icon, it opens a secondary page with a field for capturing verification overdue reason.
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The secondary page behaves similar to the Overdue Reason component on the E-Verify page.
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Click on the drop down and select a proper reason from the list.
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Click 'OK' to submit the reason. The page navigates back to Section 2 after the verification overdue reason is submitted.
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The Overdue Reason information can be saved any number of times by clicking on the "Save" button in Section 2. However, changing the Hire date in Section 2 will flush the previously saved data.
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If you want to change the reason, click on "Overdue Reason" icon in Section 2. The previously saved data will be shown in the secondary page. Update the overdue reason and click "OK".
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Without providing a reason for the delay in verification, if you click on "I Agree" check box, the process automatically navigates to Overdue Reason secondary page (provided the document data is entered in Section 2).
The system first validates the document data before checking the overdue reason. If document entries are not present, then the system first displays the document error message.
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After validating the documents, the system checks for Overdue Reason. Unless a reason is provided in the secondary page, the system will not allow you to complete the Section 2 activity.
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(Note: You can save Section 2 data without overdue reason, but cannot complete the activity)
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If the reason for the verification delay is not among the drop down list, select 'Other' option from the drop down. This will add a new field for entering the reason for delay.
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Enter a proper reason in the additional field and click 'OK'.
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It is mandatory to enter the reason for delay, if you select 'Other' as Overdue Reason. The following error message displays on the page if you click 'OK' without entering the reason.
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The system will not allow you to complete Section 2 activity without entering reason for delay, if you select "Other" as Overdue Reason.
In the above case, click on "Cancel" without entering any reason for delay, and then navigate to Section 2 for completing the activity.
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| Section 2 |
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The error message displays as shown below.
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After completing Section 2, the Overdue Reason icon is still clickable, but the secondary page displays in read only mode.
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Overdue Reason when Section 2 is in edit mode:
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| Edit from completed Section 2 activity |
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If you have proceeded further to E-Verify, then use Restart Section 1 / Section 2 or 3 from Unconfirmed Data page. This will provide you an option to perform Restart Section 2 activity.
| Restart Section 2 from E-Verify |
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If the process is completed, then initiate Section 2 Correction from I-9 Console/Elasticsearch actions.
| Section 2 Correction from I-9 Console Actions |
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| Initiate Section 2 Correction from Elasticsearch I-9 Life Cycle related actions |
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In the above scenarios, you will be able to access and edit the previously saved verification overdue reason from Section 2 page.
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Modify the previous value and click "OK" to save.
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Overdue Reason when I-9 is assigned to a Remote User:
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| Section 2 page for the I-9 Specialist |
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| Secondary Overdue Reason page in read only mode |
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Overdue Reason in Section 3:
The Overdue Reason button is displayed in Section 3 page as well under Section 2 details. By clicking on the icon you can view the saved value of Overdue Reason.
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How do you assign Complete I-9 Section 2 to Remote user?
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With the help of restart action, the process can be rolled back to previous I-9 Section 1 state in edit mode. The I-9 Admins can initiate this process by clicking the Restart Section 1 button given at the bottom of I-9 Section 2 form.
| Restart Section 1 |
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Can you edit document information after completing Section 2?
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Let's consider a flow with Section 2 activity completed and DHS case creation pending. Click on Complete I-9 link in the left nav to access the completed Section 2 activity.
| E-Verify |
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Scroll down the page to the attestation part.
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Click Edit.
| Edit Section 2 |
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Section 2 opens in edit mode.
| Section 2 in edit mode |
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Make the necessary changes. Click Cancel Edit if you want to cancel editing Section 2 data.
| Cancel edit |
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When edit is cancelled, the page goes back to the previous mode.
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You can edit Section 2 data until DHS case number is generated. You can find the DHS case number on top of the E-Verify page.
| DHS Case Number |
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Once the DHS case number is generated, the Edit button will not be available in Section 2 activity.
| Edit is disabled in Section 2 after DHS case number is generated |
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