Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Click on 'Yes' to confirm the action.


Image Modified



The following message confirms the password reset link has been mailed to the user.


Image Modified



The email received by the user looks like below. By clicking on the link, the user can open the page to reset the account password.


Image Modified



When the Reset password page opens, enter New Password, Confirm Password fields and click on 'Reset Password' button.


Image Modified



A message displays the password is successfully changed.


Image Modified



The following email will be sent to the user after the password is successfully updated.


Image Modified

...



How do you reset a user's e-PIN?

To reset a user's e-PIN, click on 'Actions' and select 'Reset e-PIN'. This option shows up in actions only if e-PIN is enabled in Authentication Preferences.


Image Added



Click on 'Yes' to confirm the action.


Image Added



The following confirmation message displays on the page.


Image Added



The user will receive the following email with a link to the reset e-PIN page.


Image Added



When the Reset e-PIN page opens, enter New e-PIN, Confirm e-PIN fields and click on 'Reset e-PIN'.


Image Added



The following message confirms the e-PIN is changed successfully.


Image Added




Anchor
lock unlock
lock unlock
How do you lock/unlock a user's account?

...