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Click on 'Yes' to confirm the action.
The following message confirms the password reset link has been mailed to the user.
The email received by the user looks like below. By clicking on the link, the user can open the page to reset the account password.
When the Reset password page opens, enter New Password, Confirm Password fields and click on 'Reset Password' button.
A message displays the password is successfully changed.
The following email will be sent to the user after the password is successfully updated.
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How do you reset a user's e-PIN?
To reset a user's e-PIN, click on 'Actions' and select 'Reset e-PIN'. This option shows up in actions only if e-PIN is enabled in Authentication Preferences.
Click on 'Yes' to confirm the action.
The following confirmation message displays on the page.
The user will receive the following email with a link to the reset e-PIN page.
When the Reset e-PIN page opens, enter New e-PIN, Confirm e-PIN fields and click on 'Reset e-PIN'.
The following message confirms the e-PIN is changed successfully.
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