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New Hires can access Self Service actions through Menu links available in the left navigation when they log into their onboarding account.

Click on the Menu icon and navigate to I-9 Actions. Click on any one of the four processes under I-9 Actions.

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The new SSN number is updated to HR.

The new SSN is updated in the system and the hold on E-Verify is released. Now, the employer can complete employee's E-Verify process.

Login as I-9 specialist and navigate to My Tasks. Access the transaction that was created for employee's SSN update.

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These processes can also be initiated by the I-9 Specialists through I-9 Console. For more details, check initiate processes under I-9 Console.

How

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to terminate additional processes that are initiated through self service actions?

Additional processes that are initiated through self service actions can be terminated by using "Cancel last actionsaction" by the candidates.

If candidates wish to undo the last initiated self service action, they can use this option before submitting the process to HR/I-9 Specialists for review. 

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When this option is used, there should be a process running initiated by the candidate, . Otherwise, the following error message displays on the page. 

To know how the termination process works, please refer to the following example.

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A new invitation is launched for the current process and Section 1 opens in edit mode. This process can be terminated anytime before completing "Submit to HR" activity. 

To terminate the process, use "Cancel last action" option from the menu navigation on the left under I-9 Options.

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After the process is terminated successfully, the confirmation message displays as follows:

Once the process is submitted to HR, it cannot be terminated by the candidate.

Since the process routes to I-9 Admin/Specialist after "Submit to HR is completed, the self service process cannot be terminated. " activity, only they can terminate the process in case if any corrections are required to the I-9 information submitted by the candidate.

The following error message displays on the page .

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to the candidate, when they use "Cancel last action" option after completing Submit to HR:

The I-9 Admin/Specialist can complete the above transaction by access the pending Section 2 activity through My Tasks console or Elasticsearch My Tasks:

If I-9 Admin/Specialist wants to terminate the process, they can use "Undo Last Filing" through I-9 Console/Elasticsearch actions.

Note: The candidate cannot terminate the admin initiated processes. The follow error message displays if they try to terminate using "Cancel last action".

The "Undo Last Filing" can be accessed in two ways.

I-9 Console:

For the selected I-9, click on "Info and Actions" and select "Undo Last Filing" under Actions.

Elasticsearch:

Select "I-9 Life Cycle" in the Category and enter a search keyword in the "Keywords" field. Here, candidate's Last Name is used for searching. Click on actions and select "Undo Last Filing".

Click on "Yes" to continue.

Select the reason, enter comments and submit. 

Click "Ok" to confirm the request. This terminates the additional process initiated by the candidate.