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Table of Contents

What is Authentication Preferences?

Authentication Preferences is a page where you can specify if you are using challenge questions, e-PIN and/or two-factor authentication.  You can also specify the number of days that the User or New Hire should complete their self registration, before the link expires.

Who can access Authentication Preferences?

System Administrators are the only users who have access to Authentication Preferences.

How do you access Authentication Preferences?

Through the Menu iconmenu icon, under Authentication, click click "Authentication Preferences".

Menu



What do the fields mean in

the

Authentication Preferences

page

?

You can change any of the fields under Authentication PreferencesThe following fields in Authentication Preferences can be changed based on the requirement

Authentication Preferences Page

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Expand
titleClick here to understand what each field means


Field
Action
  • If checked on, users and new hires are asked to answer their challenge questions each time they log into the system. For more details on verifying the challenge questions, please click here.
  • If checked off, no challenge questions are presented
Enable
    • If checked on, a drop down for "Delivery Method" will display on the page.
    • By default, the system is delivered with "Enable Two Factor" option checked and "Email" option selected in the Delivery Method drop down. The System Administrator can alter this authentication setup based on how they want the user login verification to be done in the organization. For more details, pleaseclick here.

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Based on the option selected in "Delivery Method" the users and new hires are asked to verify

both

their

phone and email

identity through email and/or telephone when they self register, and

are asked to verify one or the other

each time they log into the system.

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If no option is selected in Delivery Method for Two factor authentication, then the following error displays on the page:

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Note: If the user's telephone number is not from USA (country code of the user's telephone number is not "001"), then irrespective of the value selected in "Delivery Method" for Two Factor authentication, the verification option will always be "Email" in the authentication page. 

  • If Two factor authentication is checked off, no validation of
phone
  • email or
email
  • telephone is required

Enable e-PIN

  • If checked on, users and new hires are asked to
verify
  • setup their e-PIN
each time they log into the system
  • at the time of self-registration. For more details, please click here.
  • If checked off,
no
  • the user will not be asked to setup their e-PIN
validation is required
  • at the time of self-registration.
Self Registration link expires after 
  • If days are entered, the self registration link in the email invitation will expire after the days entered. The users and new hires have to use the link before it expires.
  • If no value is entered, the self registration link will not expire.
Allow same user account for multiple invitations
  • If checked on, the feature to link the User ID to multiple primary invitations is enabled. As default, this value is checked on. To view the details
on
here
  • on the respective links.
 
  • If checked off, the feature to link the User ID to multiple primary invitations is disabled
Enable User Account Lock
  • If checked on, options are displayed to lock accounts on terminated or completed invitations.
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By specifying the number of days in both or either of the fields, the System Administrator can set a lock on the user accounts associated with it after the mentioned days. Locking the account prevents users from accessing the system.

  • If checked off, no
lock is required on
  • locking will be enforced on the user accounts.