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All Smart Onboarding users can provide their submit feedback on Smart Onboarding the application or onboarding process through this option. When feedback is submitted the details will be feature. Upon submission, the feedback details are sent to Smart ERP via an email notification. All Organizations will have the feedback feature This feature is enabled by default . Only the System Administrators have an option in the setup page if required to disable this feature in their Organization. . Organization Management setup for all organizations, but System Administrators can disable it for their organization if needed.

How to enable

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or disable the Feedback

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feature?

Users with System Administrators can enable/disable Feedback option from their Organization Management setupAdministrator role can make changes to the Feedback feature in the Organization Management page.

In the Organization Management page, the Enable Feedback dropdown shows provides "Enable" and "Disable" options. By default the Feedback will be enabled. this setting is enabled for all organizations.

Example of a System Administrator homepage when the Feedback feature is enabled. The "Feedback" button shows on the right scroll bar of the page:

If you wish to disable Feedbackthis option showing up on pages, select "Disable" option in the Organization Management page in the Enable Feedback dropdown and save. This will remove Feedback on all the pages in the Organization.

Example when Feedback this option is disabled:

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Who has access to Feedback?

All Smart Onboarding users including New Hires can access the Feedback option. , the Feedback button will not show on the page.

How to access

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and provide feedback?

Feedback feature is available to users as a button on the right scroll bar of the page.  Example: TA's Regular HomepageFew examples are provided below:

Example:

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System Administrator's

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homepage 

Example: New Hire's Homepage

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Homepage 

To provide the feedback, click on the "Feedback" button to access the Feedback page. Enter the fields that are mandatory and attach file(files) if necessary. Click Submit.

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All Administrative Users and Business Users have a link in their left navigation to view Feedback.

How to view Feedback?

Click the feedbacks provided by users. Click on the menu icon and scroll down to "Feedback". Click the Feedback section and select the "View Feedback" option.

Use search fields to search for a particular Feedback feedback or simply click on "Search" to view the complete list.

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You will see the complete Feedback feedback list with details. Click on any Feedback ID / Date / Description.

This will open the corresponding Feedback details as below.