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The process state for the above invitation shows the updated status as 'Restarted' status in the Invitation Console/Elasticsearch Invitations:

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The New Hire gets an email notification about the EBI restart as shown below.




New Hire Flow:

When New Hire logs in, EBI, I-9 Section 1 & Submit to HR activities show as pending under 'Outstanding Tasks' in the home page.

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The EBI page opens up for the New Hire as below. Make the changes as required and save. Complete Section 1 activity and then submit After completing EBI and Section 1, the changes can be submitted to HR. This is the normal restart EBI flow with when no changes are made to the home state in the address information.

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Take a look at the activities under Payroll and Taxes before modifying the address in EBI. 




Click Edit for Home address on Employee Information pageTo change the address, click on 'Edit' under Home Address.




Now enter Enter the new home address and then click 'OK'.

Change Home Address



A message will be displayed displays about the impact on Tax forms. Click 'OK on ' on the message. 




The new address populates on the EBI page. Click on 'Save' button.

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The process then navigates to Section 1 activity under Payroll and Taxes. Note that the tax forms are all in hold status. Once you complete After Section 1 is completed, the other activities including tax forms under Payroll and Taxes open up for editing.

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Acknowledge and complete I-9 Section 1.




After completing When the New Hire completes Section 1, the process state for this transaction gets updated with the latest status. This can be checked The I-9/HR Specialist can view this in the Invitation Console/Elasticsearch Invitations .as shown below:

Invitation Console






Elasticsearch Invitations

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The process now routes to Pay Check Preferences. Complete this activity and then open tax formsAfter completing Pay Check Preferences, click on tax forms in the menu navigation.




The tax forms open up in edit mode. Complete The New Hire should complete all the forms under Payroll and Taxes and then submit the data to HR.

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Now submit the onboarding information to HR.After Submit to HR, the process routes to HR tasks. For more details on HR tasks, please click here.


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Submit to HR



Restart Section 1

Let us consider an invitation with I-9 Section 2 pending. 'Complete I-9' activity showing as pending in My Tasks Console is given below:


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'Complete I-9' activity showing as pending in Elasticsearch My Tasks category:


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When the restart action is performed, the process state of the transaction changes to the 'Restarted' state which can be viewed by navigating to Invitation Console/Elasticsearch Invitation category.

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Process State in Invitation Console


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Process State in Elasticsearch Invitations


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To perform 'Restart Section 1', click on 'Restart Section 1' button provided at the bottom of the Section 2 page.

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The process state for the above invitation shows the updated status as 'Restarted' in the Invitation Console/Elasticsearch Invitations:

Invitation Console:


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Elasticsearch Invitations category


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The New Hire gets the following email notification about the I-9 Section 1 restart.

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New Hire flow:

When you login as the New Hire logs in, the I-9 Section 1 activity & Submit to HR activities show as pending activities on under 'Outstanding Tasks' in the home page. Click Section 1 link to

By clicking on the 'I-9 Section1' link, New Hire can access Form I-9 Section 1 activity.

New Hire Home page

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The Section 1 activity is open for editing. Complete Section 1 before you opens as shown below. Make changes as required, complete Section 1 and submit information to HR for review. 

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Form I-9 Section 1

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Submit to HR

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This completes the New Hire's process and the process routes to HR tasks. The HR tasks that are pending can be viewed in process viewer as shown below.

In this restarted process, the HR activities - 'Verify Information', 'Complete Job details', 'Send Candidate Data to HR' do not open up and the process routes to Complete I-9 activity.

Hence for this reason, the latest process state after candidate's 'Submit to HR' activity shows as 'System Update Completed'. 


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The I-9 Specialist can view the updated process status in Invitation Console/Elasticsearch Invitations as shown below:

Invitation Console:


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Elasticsearch Invitations category


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Can preparer/translator edit the activity in Section 1 restarted process?

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If preparer assistance is required in this process, the New Hire has to can invite/add a new preparer and assign them to the Section 1 activity.

Given below is an example of Section 1 restarted activity for a New Hire. 




Use "Add Preparer" option if preparer preparers are already assistance is required in completing Section 1. 

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