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New Hires can access Self Service actions through Menu links available in the left navigation when they log into their onboarding account.
Click on the Menu icon and navigate to I-9 Actions. Click on any one of the four processes under I-9 Actions.
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The new SSN number is updated to HR.
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The new SSN is updated in the system and the hold on E-Verify is released. Now, the employer can complete employee's E-Verify process.
Login as I-9 specialist and navigate to My Tasks. Access the transaction that was created for employee's SSN update.
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The I-9 Admin/Specialist can complete the above transaction by access their the pending Section 2 activity through My Tasks console or Elasticsearch My Tasks:
| My Tasks Console |
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| Elasticsearch My Tasks |
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In case if If I-9 Admin/Specialist wants to terminate the process, they can use "Undo Last Filing" action which is available through I-9 Console/Elasticsearch actions.
Note: The candidate cannot terminate the admin initiated processes. The follow error message displays if they try to terminate using "Cancel last action".
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The "Undo Last Filing" can be accessed in two ways.
I-9 Console:
For the selected I-9, click on "Info and Actions" and select "Undo Last Filing" under Actions.
| Info and Actions |
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| Actions |
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Elasticsearch:
Select "I-9 Life Cycle" in the Category and enter a search keyword in the "Keywords" field. Here, candidate's Last Name is used for searching. Click on actions and select "Undo Last Filing".
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Click on "Yes" to continue.
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Select the reason, enter comments and submit.
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Click "Ok" to confirm the request. This terminates the additional process initiated by the candidate.
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