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Table of Contents

What processing is done in E-Verify?

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Enter case creator's details and click the Create Case button.

E-Verify page



Depending on the case data, the status may go to  Photo Match or Unconfirmed Data page.

Unconfirmed Data:  

Since the E-Verify found a discrepency in the New Hire's I-9 data, you may encounter the Unconfirmed Data page before case submissioncan be encountered. This gives the employer a chance to correct the I-9 information, if it was entered incorrect initially. Review the information and ensure the case details are correct.

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If the New Hire decides not to take action on this case, the New Hire may lose his/her authorization to work in the United States.

Photo Match:

This page allows to match the New Hire's photo with the photograpgh on the documents submitted. If the photo is not displayed on the page, click Retrieve Photo.

Photo Match

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Select an approriate photo match option. If the photo matches with the photograpgh on the document submitted, select 'Yes, this photo matches' and click Next

Photo Match

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If the photo doesn't match select 'No, this photo does not match' option. You will be asked to scan and upload the photos.



1. New Hire takes action to resolve E-Verify case

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In this example, the New Hire's information is found to be invalid and the case status is updated to DHS Final Nonconfirmation. After the Case Polling Process has run, this is reflected in our system. Click Close Case.

DHS Final Nonconfirmation

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In this example, the employee is no longer employed.  Check No, then click Next.

Employee not currently employed

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Since the employee was terminated due to the Final Confirmation result, check the corresponding radio button.

Click Submit Close Case Reason.

Submit Close Case Reason

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The case is closed. Click the flag icon to mark the E-Verify activity as complete.

Case closedClosed

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2. New Hire doesn't take action to resolve the case

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