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Types of UsersDescription
Users
  • Organization users who configure, maintain, and use the system
  • A User may have more than one roletype assigned
New Hires


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Users fall into two categories:  Administrative Users and Business Users


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Types of UsersDescription
Administrative Users
  • Configure and maintain content of the Smart Onboarding system
Business Users
  • Work with New Hires in completing onboarding activities

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Note: Apart from the above two, there is a temporary category of users nominated as Remote I-9 Users for completing the I-9 Section 2/Section 3 process on behalf of the employers. These users have limited access to the Smart Onboarding and E-Verify setupapplication.

What are the types of Administrative Users?

Administrative Users are broken down into three distinct Role Types that have varying degrees of responsibility. This table gives high level descriptions of their access and responsibilities.  

Click here for complete details about these Role Types.

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What are the types of Business Users?

Business Users can have five role types: Recruiter, HR Specialist, I-9 Specialist, E-Verify Specialist, and Help Desk Analyst.  An individual user can be assigned multiple role types.  If a user has multiple role types, they select the role type that they are using when they log in.

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A New Hire's main responsibility is to complete the necessary activities to bring them on board as employees.Image Removed


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New Hire UsersHigh Level Duties and Responsibilities
  • Complete their onboarding process
  • Interact with their homepage content

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