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Table of Contents

 

What is

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Manage Profile?

My Manage Profile page allows users to change their account information. 

My Manage Profile Page

 
ItemItem NameDescription

Change PasswordNameAllows the user to change their passwordbiological information

Change e-PinEmail

Allows the user to change their e-Pinemail address

Manage Challenge Questions

Allows the user to manage their challenge questions

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Change NameChange Phone NumberAllows the user to change their biological primary and secondary phone information

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Change

Email

Home Address

Allows the user to change their

email

home address

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Change Phone NumberMailing AddressAllows the user to change their phone number

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Unlink External AccountsAllows the user to unlink their third party accountsmailing address. If "Same As Home Address" is checked, the mailing address is same as home address.
   

 

Who can access

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Manage Profile?

All users can access My Manage Profile.

 

When can

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Manage Profile be accessed?

My Manage Profile can be accessed at any time.

How can you access

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Manage Profile?

There are two ways to access My Manage Profile.  Either method can be used.

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     2. Click the Menu icon. Click My Profile and navigate toManage Profile under My Account.

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How can you change your user security information?

You can change your user security information by using the links on the My Profile page as described below.

How to change your password

Navigate to the My Profile page.

Click Change Password.

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The Change Password page is presented.  Click Edit.  

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Enter your Current PasswordNew Password, and re-enter your new password for Confirm Password.  The new password must conform to the password rules. 

Click Update.

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An email is sent listing the changes that have been made changes to your account.

How to change your e-Pin

Navigate to the My Profile page.

Click Change e-Pin.

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The Change e-Pin page is presented.  Click Edit.  

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Enter your Current e-PIN, your New e-PIN, then re-enter your new e-Pin for Confirm e-PIN.  The new e-Pin must conform to the e-Pin rules. 

Click Update.  

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An email is sent listing the changes that have been made to your account

How to manage your challenge questions

Navigate to the My Profile page.

Click on Manage Challenge Questions.

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The Manage Challenge Questions page is presented.

Click Edit. 

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Change your Questions and Answers.  When your changes are complete, click Update. 

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An email is sent listing the changes that have been made to your account.

How to unlink external accounts

Navigate to the My Profile page.

Click on Unlink External Accounts.

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The Unlink External Accounts page is presented. It contains the list of third party provider accounts that you are linked to.

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Click on Unlink Account of an account type that you want to unlink.

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A delete confirmation message is displayed. Click Yes to confirm.

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You will notice that the row belonging to the unlinked account is deleted from the page. Click OK.

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You can again create a link to the external account by clicking on the provider's name on the login page and entering your User ID and Password. 

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How to change your user profile information?

Navigate to the My Manage Profile page.  You can change your name, email, phone, and address information.  

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When your changes are complete, click Save.

My Profile Page

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An email is sent listing the changes that have been made to your account.