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Otherwise, the following error message displays on the page when Section 2 is saved/electronically signed.


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The Issuing Authority value selected in the lookup populates on Section 2 page as shown below.

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Otherwise, the following error message displays on the page when Section 2 is saved/electronically signed.


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The Issuing Authority selected in the lookup populates on Section 2 page as shown below. Also, the second row in List A (A2) opens up to enter the Form I-94/I-94A details.

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Edit is disabled in Section 2 after DHS case number is generated



How to download I-9 Section 2 attachments and signed forms?

The Business Users can download the I-9 Section 2 attachments and signed forms through the process viewer. 

There are two ways to access the process viewer - through Invitation Console or in Elasticsearch through Invitation category.

Through Invitation Console:

By clicking on the 'View Process' link in the Invitation Console. This will open the Process Viewer page.


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Through Elasticsearch Invitation Category:

In Elasticsearch, select 'Invitations' as Category and use an appropriate keyword for searching. In this case, Invitation ID is used as the search keyword.

In the search results, click on invitation actions and select 'View Process'.


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When the process viewer page opens, click on the 'Download' icon next to Complete I-9 activity. This will open the options to download signed forms and attachments.


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Download Attachments: 

If any attachment(s) is deleted after uploading, it automatically reflects in the download attachments.

Click on 'Download Attachments' option from Complete I-9 activity downloads.


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When the zip file downloads, click on it and open the file. This shows all the attachments uploaded in Section 2 activity.


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You can also download the Section 2 attachments from process downloads which is available on the top of the process viewer page,


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Download Signed Forms

The Section 2 signed forms can be downloaded only after completion of the 'Complete I-9' activity. This form can be downloaded from the runtime page using the 'Download Signed Forms' gadget available on the right bottom corner of the page.


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Another option is to download from the process viewer page. Click on 'Download Signed Forms' option from Complete I-9 activity downloads. This will open the Section 2 signed form as below.


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The above form can also be downloaded from the process downloads in process viewer page. 


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