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Why does a System Administrator need to modify an existing User/Contact?
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| Manage Users/Contacts |
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| Invite/Edit User |
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How to add Authorized Representative role to an existing system user?
Users with only Authorized Representative role cannot be invited through Manage Users/Contacts. For more details, please click here.
However, if the user is an existing system user, the Authorized Representative role can be added to their profile as shown below:
Click the user name link to make changes to the selected user's information.
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Click on "Add" to add a new role to the user for Onboarding/I-9 Process.
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In the dropdown, select "Authorized Representative" role and save.
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The user will now have Authorized Representative added to their existing roles.
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