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Note: If the I-9 ID has multiple case numbers, like in case of restarts , the second new case number generate when the process goes through DHS verification, only the latest case details display in E-Verify Console.
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The E-Verify details for that case is displayed as below. The E-Verify details page allows E-Verify Specialists to continue with further verification.
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Why multiple case numbers are shown for some I-9 IDs?
E-Verify Console shows multiple Case Numbers for the I-9 ID when the transaction has restarts/corrections. In this case, the first Case Number belongs to the primary onboarding transaction whereas the second one is for the restart activity. For information on restarts in E-Verify activity, please click here.
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