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Smart Onboarding users can change their password information using Manage Password option.

Who can access the Manage Password option?

Users with all roles in Smart Onboarding users with all role types can access the Manage Password option.

How do you access Manage Password?

Click the Menu icon. Click Manage Password under My AccountChoose the "Manage Password" option from the left menu navigation under My Accounts


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How do you manage password?

When you click on the Manage Password option, the Change Password page is presented.  Click Edit.  

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Enter your To change the current password, click the "Edit" button.


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Enter your Current Password,   New Password, and re-enter your the new password in in the Confirm Password field.   The Ensure the new password must conform to complies with the password rules. 

Click Update.

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An email will be sent to the user

Once you've entered all the details, click the "Update" button.


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After the password has been successfully changed, the following message will be displayed on the page.


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You will also receive an email confirming the password change.


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How to change

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your password if it is expired

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or expiring?

If the password has expired, a the following message would will display to reset your password when you login. Click CloseClose the message and then enter the new password details.




Enter password fields as shown and click the "Reset Password" button. Note: Ensure the new password complies with the password rules.




If the password is expiring, the message would will display as below.




ClickClick "Reset Later" to postpone the password reset.




If you want to continue with the password reset, enter the password fields and click "Reset Password".