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The first step is creation of the organization and the first System Administrator user. The first System Administrator then completes the organization onboarding, which opens up the organization for activity.
Organization Activation |
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Organization Activation | ||||
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Order | Required? | Task | Responsible Role | Brief Description |
1 | Yes | Organization Creation | Service Provider (SmartERP) |
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2 | Yes | Initial System Administrator Self Registration |
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3 | Yes | System Administrator User Onboarding |
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4 | Yes | Organization Onboarding |
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Create Administrative Users |
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Create Administrative Users - If your initial System Administrator needs assistance! | ||||
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Order | Required | Task | Responsible Role | Brief Description |
5 | No | Invite Administrative Users to configure the system |
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6 | Yes | Administrative Users Self Registration |
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7 | Yes | Administrative Users Onboarding |
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Please refer to the Notification Templates section for details for how to modify Notification Templates.
Create Content Revisions |
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Create Content Revisions | ||||
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Order | Required | Task | Responsible Role(s) | Brief Description |
8 | Yes | Use Content Revisions to add Content or modify delivered Content to be used in Notification Templates |
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Create Content Revisions for Company Logos |
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Create Content Revisions | ||||
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Order | Required | Task | Responsible Role(s) | Brief Description |
8 | Yes | Use Content Revisions to add Company logo image(s) |
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If you like, you can change the colors and sizes from the delivered default 'theme'.
Theme Builder |
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Order | Required | Task | Responsible Role(s) | Brief Description |
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9 | No | Theme Builder |
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Note: If the Support Contact is not one of the Administrative Users that has already been added, you can Invite/Create Business User (see below) for this person at this point. This user can be set up with or without System Access. The information that is associated with this user shows as contact information in system emails. The Support Contact's name, email, and phone shows up in many of the system notifications.
Organization Management |
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Order | Required | Task | Responsible Role(s) | Brief Description |
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10 | No | Organization Management |
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At this point, you can use Content Revision(s) to add or change the objects/content that will be shown on various users' Home pages.
Create Content Revisions |
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Create Content Revisions | ||||
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Order | Required | Task | Responsible Role(s) | Brief Description |
11 | Yes | Use Content Revisions to add Content or modify delivered Content to be used on the Homepages |
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Configure Home Pages and Themes |
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Configure Homepages and Themes | ||||
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Order | Required | Task | Responsible Role(s) | Brief Description |
12 | No | Configure Homepages |
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Some organizations may want to have users answer challenge questions and/or to authenticate their email or phone each time they log on, while others may not. You can use this page to set up or change your authentication scheme.
Order | Required | Task | Responsible Role(s) | Brief Description |
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13 | No |
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Set Up Attribute Preferences |
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Order | Required | Task | Responsible Role(s) | Brief Description |
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14 | No | Attribute Preferences |
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At this point, you can use Content Revision(s) to add or change objects that will be shown in the onboarding process. Examples would be adding or changing Smart Forms, attachments, and text catalogs. Also, you may want to set up Verification Vendor(s) and Background Check Vendor(s) at this point.
Create Content Revisions |
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Create Content Revisions | ||||
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Order | Required | Task | Responsible Role(s) | Brief Description |
16 | Yes | Use Content Revisions to add Content or modify delivered Content to be used in the onboarding process |
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Invite/Create Business Users |
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Invite Business Users - (Same as Invite Administrative Users) | ||||
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Order | Required | Task | Responsible Role | Brief Description |
19 | Yes | Invite Business Users to use the system: HR Specialist, Recruiter, I-9 Specialist, E-Verify Specialist, Help Desk |
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20 | Yes | Business Users Self Registration |
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After the business users have been set up, New Hire onboarding can begin. This process starts with a HR Specialist or Recruiter inviting the New Hire, and continues through the completion of the New Hire's onboarding process.
Invite New Hires |
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Invite New Hires | ||||
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Order | Required | Task | Responsible Role | Brief Description |
21 | Yes | Invite New Hires to use the system |
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System Security | |
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User Profile Management |
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Self Registration |
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Password/Sign-on Rules |
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User Onboarding |
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