The Collaboration option in Smart Onboarding allows users to post comments and share informationThis feature enables real-time collaboration, allowing process users and New Hires to exchange messages instantly. Users can collaborate through the process viewer page or from their directly within the process activities . By accessing using the collaboration runtime page, the users can view the gadget. It allows users to view and respond to comments posted by other users in others across various process activities of the process.

How do you view and collaborate

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in the process viewer page?

The Collaboration icon is available accessible for the both open /and completed activities in the Process Viewerwithin the process viewer page. There are several ways to access the Process Viewer this page.

Access via

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Keyword Search 

Using Keyword Search, HR Specialists, I-9 Specialist/Specialists, and E-Verify Specialists can view a candidate's process through their category based on their role-specific actions. A An HR Specialist can view access the process through " My Tasks " or " Invitation " actions whereas an , while I-9 /and E-Verify Specialist Specialists can view it through "via I-9 Status", " I-9 Compliance" , or "Employee I-9 Life Cycle " actions.

Consider an example of a HR specialist accessing Example: Accessing Process Viewer through Invitation actions.Invitations

Click on the Elasticsearch icon. Select "Invitations" as Category and enter Keyword Search icon and choose Invitations as the category. Enter the Invitation ID or candidate's name as the search keyword, and click on "Search" button. When the result show upresults appear, click on the "..." to access invitation actions and icon on the corresponding invitation to open related actions, then select "View Process" from the menu. 

The process viewer page displays as belowfor the selected invitation opens.

To enter a commentcollaborate and share comments with the New Hire, click on the collaboration Collaboration icon at the top of the view process viewer page, underneath below the candidateNew Hire's name, job and start date.Comments can also be entered in the open/profile details. You can also add comments in open or completed activities by clicking on the Collaboration icon next to themeach activity.

A popup window opens as given below. Enter , allowing you to enter your comments. Type your comments in the text box under "'Comments" ' and then click "the 'Submit" ' button.

The comment submitted in the previous step displays in the Collaboration page as shown below:

Once the comment is posted, the collaboration gadget in process viewer indicates there is a message.

This can also be viewed by the candidate in their View Process process viewer page after the completion of Electronic Disclosure activity. On the candidate's Home page, click on The New Hire can access this by clicking the "View" link under in the "Process Snapshot" to navigate to Process Viewersection on their homepage.

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In the Process Viewer, click on the Collaboration gadget.

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Clicking the View link directs the New Hire to the process viewer page. Here, they can click the Collaboration icon beneath their profile details to see comments made by the process user. 

In this example, the comments posted by the HR Specialist from their Process Viewer page can be seen here.

The candidate can post and submit comments from their Process Viewer as well.

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These messages can be seen by the HR Specialist in their Process Viewer page as given below.

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New Hire can reply to these comments by entering their response in the comment field and submitting it.

The process user (in this case the HR Specialist) can view messages submitted by the New Hire on the Collaboration page using the Collaboration gadget on their process viewer page.

Access via Consoles

Another way to access Process Viewer the process viewer page is via regular consoles - Invitation Console and My Tasks console. 

How do users collaborate from their process activities?

Users can collaborate from on their process or runtime activities with using the help of Collaboration gadget. The This gadget is available for candidates in to both candidates and process users throughout their process, starting from the Electronic Disclosure, which is the first activity for the candidate, and continuing until the end of the process for the process users (HR Specialist/, I-9 Specialist/, E-Verify Specialist) in all their process activities. 

Candidate:

Each activity of the candidate's process has collaboration gadget available at the bottom right corner of the page. Candidate can post comments beginning from Electronic Disclosure.

When the gadget is clicked, a pop up window opens with the previous comments in the activity (if any) and allows candidate to enter and submit comments as required. 

To view all activities/process comments, click on "Show All Comments" link. 

This will display all comments posted by other users as well. When "Show Activity Comments" is clicked, the page displays the comments only specific to that activity.

If the process users want to see the comments submitted by the candidate, they can access the Process Viewer and check the collaboration gadget for each candidate's activity. 

HR Specialist/I-9 Specialist/E-Verify Specialist

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How are the users notified of Collaboration activity?

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In this case, since the HR Specialist has created the invitation, he/she is automatically added to the watch list. 

When the user is added to the watch list, they will see "Remove from the watch list" option in their Elasticsearch Invitation Keyword Search Invitations actions or "Unwatch" option in their Invitation Console actions.

To watch or unwatch the invitation, they can use use "Add to the watch list" / "Remove from watch list" options from the Elasticsearch Keyword Search actions or "Watch/Unwatch" options from the Invitation Console actions. 

However, when a process user enters a comment in any activity, candidate does not receive alert but the Collaboration gadget for that activity indicates there is a message, after candidate refreshes the page. 

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