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Navigate to I-9 Console via Quick links or through Menu link available in the left navigation.

Access I-9 Console

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Click Info and Actions for the chosen I-9 ID. Make sure the chosen I-9 ID has no processes in pending.

I-9 Console

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Navigate to Actions tab and click 'Initiate Name Change'.

I-9 Console Actions

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Click Yes on the message to confirm name change action.

Confirm name change action

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The process gets initiated and Complete I-9 Section 3 opens up to enter the employee's new name. The name fields display as blank and the rest (Document related and Rehire date fields) in read only mode.

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I-9 Specialist - My Tasks

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You can also verify this transaction in Reverify Console.


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This transaction can also be accessed through Elasticsearch.

Initiate Name Change via Elasticsearch actions

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This displays the row matching to that Last Name. Access the related actions and select "Name Change" option.


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Click on "Yes" on the following message to confirm the action.


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The process gets initiated and Complete I-9 Section 3 opens up to enter the employee's new name. The name fields display as blank and the rest of the fields (Document related and Rehire date fields) will be in read only mode. You can access this process

This transaction can also be accessed under Elasticsearch My Tasks actions as shown below. Click on the "I-9 Section 3 Complete I-9" link to access Section 3 activity.


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Will the Reverification status flag be enabled in the I-9 Master when the Name Change is initiated?

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Search for this row in Elasticsearch I-9 Life Cycle with employee's Last Name and access the category related actions. Click on the option "View I-9 Master".


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The I-9 Master page opens as shown below. Scroll down to "Quick glance - Flags" and verify the flag. You will notice the Reverification Status flag is unchecked.


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How to undo Name Change process?

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Access I-9 Console actions for an I-9 ID and select Undo Last Filing.


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Click 'Yes' on the confirmation message.


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In Elasticsearch you can access this in the I-9 Life Cycle actions.

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When the Name Change process is initiated, it opens up Section 3 activity in add mode for the I-9 Specialist to enter the candidate's new/correct name in the name fields. 

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Enter the updated name, check I Agree and Electronically Sign.

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All fields are required before save/sign. Otherwise, the validations trigger and the error messages display as follows:

Error message when Last Name is not entered

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Error message when the First Name is not entered

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Error message when Middle Initial is not entered

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Error message when values other than alpha characters and spaces are entered

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Enter new/correct name in the name fields as shown below.

Irrespective of the case of the letters (lower, upper or both) used to enter the name fields, the values are automatically changed to camel case before save/sign.

After entering the new/correct name, check "I Agree" and electronically sign.


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How do you assign this process to a remote user?

The I-9 Specialist can assign Name Change process to a remote user by clicking on "Assign Remote I-9" button given at the bottom of the Section 3 page.


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For details on remote user process, please visit Remote User page.

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