What is My Profile?
My Profile is a page that allows any user to change their account information.
| My Profile |
|---|
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| Item | Item Name | Description |
|---|---|---|
| Change Password | Allows the user to Change their password |
| Allows the user to Change their e-Pin | |
| Manage Challenge Questions | Allows the user to manage their challenge questions |
| Allows the user to change their biological information | |
| Change Email | Allows the user to change their email address |
| Change Phone Number | Allows the user to change their phone number |
Who can access My Profile?
All users can access My Profile.
Role Types | Access |
|---|---|
| Tenant Admin |  |
| Configuration Manager | |
| Content Managers | |
| HR Admin | |
| |
| Help Desk Admin | |
| I-9 Admin | |
| E-Verify Admin | |
| New Hire | |
When can My Profile be accessed?
My Profile can be accessed at any time.
How can My Profile be accessed?
There are two ways to access My Profile. Either method can be used.
- Click on your name in the top right corner of the screen on the navigation bar. Select My Profile from the drop-down list.
| Name Dropdown |
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2. Click the Menu icon. Click My Profile.
| Menu Dropdown |
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How can you change your user security information?
You can change your user security information on the My Profile page.
How to change your password
Navigate to the My Profile page.
Click Change Password.
| My Profile |
|---|
|
The Change Password page is presented. Click Edit. Enter your Current Password, your New Password, then re-enter your new password for Confirm Password. The new password must conform to the password rules. Click Save.
An email is sent notifying you that changes that have been made to your account.
| Change Password |
|---|
|
How to change your e-Pin
Navigate to the My Profile page.
Click change Change e-Pin.
| My Profile |
|---|
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The Change e-Pin page is presented. Click Edit. Enter your Current e-PIN, your New e-PIN, then re-enter your new e-Pin for Confirm e-PIN. The new e-Pin must conform to the e-Pin rules. Click Save.
An email is sent notifying you that changes that have been made to your account.
| Manage Challenge Questions |
|---|
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| Change e-Pin |
|---|
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How to manage your challenge questions
Navigate to the My Profile page.
Click Manage Challenge Questions.
| My Profile |
|---|
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The Manage Challenge Questions page is presented.
Click Edit. Change your Questions and Answers. When your changes are complete, click Save.
An email is sent notifying you that changes that have been made to your account.
| Manage Challenge Questions |
|---|
|
How can you change your user profile information?
How to change your name and email information
Navigate to the My Profile page. You can change your name, email, and phone information. If you change your Preferred Email Address or your Preferred Phone Number you are sent a code for verification.
When your changes are complete, click Save.
An email is sent notifying you that changes that have been made to your account.
| My Profile Page |
|---|
|
How to change your address information
Navigate to the My Profile page. You can change your address information.
When your changes are complete, click Save.
An email is sent notifying you that changes that have been made to your account.
| My Profile Page |
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