What is My Profile?
My Profile is a page that allows any user to change their account information.
| My Profile |
|---|
|
| Item | Item Name | Description |
|---|---|---|
| Change Password | Allows the user to Change their password |
| Allows the user to Change their e-Pin | |
| Manage Challenge Questions | Allows the user to manage their challenge questions |
| Allows the user to change their biological information | |
| Change Email | Allows the user to change their email address |
| Change Phone Number | Allows the user to change their phone number |
Who can access My Profile?
All users can access My Profile.
Role Types | Access |
|---|---|
| Tenant Admin |  |
| Configuration Manager | |
| Content Managers | |
| HR Admin | |
| |
| Help Desk Admin | |
| I-9 Admin | |
| E-Verify Admin | |
| New Hire | |
When can My Profile be accessed?
My Profile can be accessed at any time.
How can My Profile be accessed?
There are two ways to access My Profile. Either method can be used.
- Click on your name in the top right corner of the screen on the navigation bar. Select My Profile from the drop-down list.
| Name Dropdown |
|---|
|
2. Click the Menu icon. Click My Profile.
| Menu Dropdown |
|---|
|
How can you change your user security information?
You can change your user security information on the My Profile page as described below.
How to change your password
Navigate to the My Profile page.
Click Change Password.
| My Profile |
|---|
|
The Change Password page is presented. Click Edit.
| Change Password |
|---|
|
Enter your Current Password, New Password, and re-enter your new password for Confirm Password. The new password must conform to the password rules.
Click Save.
| Change Password |
|---|
(need to add a screenshot showing data completely entered with the Save button) |
An email is sent listing the changes that have been made to your account
How to change your e-Pin
Navigate to the My Profile page.
Click change Change e-Pin.
| My Profile |
|---|
|
The Change e-Pin page is presented. Click Edit.
| Change e-Pin |
|---|
|
Enter your Current e-PIN, your New e-PIN, then re-enter your new e-Pin for Confirm e-PIN. The new e-Pin must conform to the e-Pin rules.
Click Save.
| Change e-Pin |
|---|
(need to add a screenshot showing data completely entered with the Save button) |
An email is sent listing the changes that have been made to your account
How to manage your challenge questions
Navigate to the My Profile page.
Click Manage Challenge Questions.
| My Profile |
|---|
|
The Manage Challenge Questions page is presented.
Click Edit.
| Manage Challenge Questions |
|---|
|
Change your Questions and Answers. When your changes are complete, click Save.
| Manage Challenge Questions |
|---|
(need to add a screenshot showing data completely entered with the Save button) |
An email is sent listing the changes that have been made to your account.
How can you change your user profile information?
Navigate to the My Profile page. You can change your name, email, phone, and address information.
If your organization's Authentication Scheme has Two Factor authentication enabled, when you change your Preferred Email Address or Preferred Phone Number you are sent a code to enter to verify the email address or phone.
You can check the Same as Home Address checkbox if your Mailing Address is the same as your Home Address.
When your changes are complete, click Save.
| My Profile Page |
|---|
(change this screenshot to be a contiguous image, in addition to not showing a real email or phone. Make sure the Save button is shown.) |
An email is sent listing the changes that have been made to your account.