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What is My Profile?

My Profile page allows users to change their account information. 

My Profile

 
ItemItem NameDescription

Change PasswordAllows the user to change their password

Change e-Pin

Allows the user to change their e-Pin

Manage Challenge QuestionsAllows the user to manage their challenge questions

Change Name

Allows the user to change their biological information

Change EmailAllows the user to change their email address
   

 

Who can access My Profile?

All users can access My Profile.

 

When can My Profile be accessed?

My Profile can be accessed at any time.

How can you access My Profile?

There are two ways to access My Profile.  Either method can be used.

  1. Click on your name in the top right corner of the page on the navigation bar.  Select My Profile from the drop-down list.
My Profile

 

 

     2. Click the Menu icon. Click My Profile and navigate to My Account.

Menu

 

 

How can you change your user profile information?

Navigate to the My Profile page.  You can change your name, email, phone, and address information.  

If your organization's .Authentication Preferences has Two Factor authentication enabled, when you change your Preferred Email Address or Preferred Phone Number you are sent a code to enter to verify the email address or phone.

You can check the Same as Home Address checkbox if your Mailing Address is the same as your Home Address.

When your changes are complete, click Save.

My Profile Page

 

 

An email is sent listing the changes that have been made to your account.

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