Companies or Bisuness Units that are enrolled in E-Verify must use this setup to interface with the USCIS E-Verify system. After registering with the E-Verify, the Company/Business Unit must be added in this setup to access and create E-Verify cases for its newly hired employees. If you are not planning on using E-Verify, this step is not needed.

Who can access DHS Client Setup?

The System Administrator is the only user who can access the DHS Client Setup.

How do you access DHS Client Setup?

Click the Menu icon.

Under Integration select DHS Client Setup.

What are the fields on DHS Client Setup page?

For each Company value the system allows you to set the User ID and Password for the DHS web services account.

The chart below explains the use of each field.

How to reset DHS Password?

Choose the Company for which you want to reset the password. Click on DHS SetUserPassword link.

Go through the password rules and enter New Password and Confirm Password. Click on Set Password.

If the password chosen is as per the password rules and the new password is successfully updated in DHS, the page navigates back to DHS setup page with password saved message on top of the page. 

If you have multiple companies setup for E-Verification and if you have to reset the password for other companies, repeat the above steps for each row/legal entity that you have setup.

How do you verify the connectivity?

If you want to make sure the current password is correct, click on Verify Connectivity link for the company that you just reset the password. 

The below message is displayed if the connection is successful.

How to set up DHS client for a Business Unit?

If you want to perform employment eligibility verification at the Business Unit level, you can have DHS client setup for each business unit.

Change the I-9 Legal Entity Driver to Business Unit. Note: The system is delivered with Company as the Default value. 

The DHS Client Setup page.will have Business Unit field as shown below.

Click on the lookup icon for browsing through Business Units.

Choose the Business Unit for which you want to reset the password. Repeat above steps to reset the password.

How to set up default case submitter details?

The case submitter details are collected for batch initiating the E-Verify process instead of creating case manually for each process.

The option is visible on DHS Client Setup page when you click "Allow Batch DHS Case Creation" check box. Click on "Default Case Submitter Details".

Enter case submitters details.and click OK. This information is used for all the DHS cases that are intiated as a batch process for that legal entity.

What is DHS Auto Case creation and Submit process?

The case submitter details given in the DHS Client Password Setup is used for Batch case creation purpose. A batch process is scheduled to run to create cases that are awaiting DHS verification and to close multiple Employee Authorized cases. When the process is run, an email notification is sent out to the case submitter with all the cases submitted and their status.

Navigate to People Tools >> Process Scheduler >> System Process Requests. Click Add a New Value and enter Run Control ID. Click Add.

To submit the process request click Run.

Select the process and click OK (given at the bottom of the page). The batch submission process checks for the duplicates before create a case with the DHS.

The DHS case is created only if there are no duplicates.

Navigate to Process Monitor to view the process details. After the process is run successfully, an email notification is sent out to the case submitter with all cases submitted and their status.

Given below is a sample email sent out after the batch process is run.