All Smart Onboarding users can provide their feedback through this option. By default "Feedback" option will be enabled for the Organization.

If required System Administrators will be able to hide this option through a setup page.

How to enable/disable the Feedback option?

The System Administrators can enable/disable Feedback option in their Organization Management.

In the Organization Management page, the Enable Feedback dropdown shows "Enable" and "Disable" options. By default the Feedback will be enabled.

Example when Feedback is enabled:

If you wish to disable Feedback, select "Disable" option in the dropdown and save. This will remove Feedback on all the pages in the Organization.

Example when Feedback is disabled:

Who has access to Feedback?

All Smart Onboarding users including New Hires can access the Feedback option.

Feedback is available to users as a button on the right scroll bar of the page.

Example: TA's Regular Homepage

Example: Feedback button on TA's Regular Homepage

Example: New Hire's Homepage

Example: Feedback button on the New Hire's Homepage

Enter the fields that are mandatory and attach file(files) if necessary. Click Submit.

Feedback Page

All Administrative Users and Business Users have a link in their left navigation to view Feedback.

Click on the menu icon and scroll down to "Feedback". Click "View Feedback".

View Feedback

Use search fields to search for a particular Feedback or simply click on "Search" to view the complete list.

You will see the complete Feedback list with details. Click on any Feedback ID / Date / Description.

This will open the details as below.