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DHS Case Alerts

DHS Case Alerts

Owned by srigowri.a
Last updated: Feb 02, 2024 by SriGowri Aspari


This page allows users to monitor their E-Verify case status details and gain case insights from the Department of Homeland Security (DHS). The inclusion of search fields on the page simplifies the sorting of cases, allowing users to quickly identify and monitor a specific case. The case details in the search filter are retrieved from the DHS using the user's DHS Web Service account associated with the chosen legal entity (Company/Business unit) in the search filter. In cases where multiple legal entities (Companies or Business Units) share the same Web Service account, E-Verify cases from all those entities will be displayed.

Who can access the DHS Case Alerts?

Only the E-Verify Specialists are able to access DHS Case Alerts.

How do you access DHS Case Alerts?

Click the menu icon and select "DHS Case Alerts" under Alerts/Notifications from the left navigation.




What are the contents of the DHS Case Alerts page?

The DHS Case Alerts page contains the search filter and the case results.




Use the search filter option to quickly locate a particular case. Enter the search string in the designated field or use the lookup or dropdown options provided adjacent to the field to select the desired search string.

FieldBehavior
Company/Business Unit
  • Mandatory Field
  • Filter by Company/Business Unit. Based on the legal entity setup, the Company or Business Unit field will display.
  • A lookup icon is provided to search through the Company or Business Unit names/IDs
  • The case details are retrieved using the user's DHS Web Service account associated with the selected Company or Business unit
Date From
  • Filters DHS cases by date
  • When date is selected, it displays all cases submitted to E-Verify from that date
Date To
  • Filters DHS cases by date
  • When date is selected, it displays all cases submitted to E-Verify till that date

Filter By
  • Filters by the case status
  • shows the case details corresponding to the selected case status

Search By
  • Filters by various search options
  • shows the case details corresponding to the selected search option

Search String
  • Filters by the text entered in search
  • Displays the cases containing the text entered here

Sort Field

  • Sorts case data based on the option selected in the dropdown


Case Details:

Case Details



FieldBehavior
Case Number

The E-Verify case verification number allotted to the New Hire's case

when the case is submitted to the USCIS E-Verify System

First NameNew Hire's first name
Last NameNew Hire's last name
SSNNew Hire's Social Security Number
Start DateNew Hire's employment start date
Case StatusStatus of New Hire's E-Verify case


Click on More Details to get detailed case insights.






How do you search E-Verify cases?

Enter the Company/Business Unit name/ID or select by clicking on the lookup icon. 




The legal entities (Companies/Business Units) configured in the organization's DHS client setup are displayed in the lookup. Select any Company/Business Unit name or ID from the desired lookup list.




The selected value will populate on the page as shown below. Also, the case details for the Web Service account associated with the chosen legal entity (Company/Business Unit) will be displayed below the search field.




Use the search function to refine your case results. If filtering by date, input the starting and ending dates. For case status, choose an option in the "Filter By" drop down menu. Additionally, you can search using a document number, New Hire's First Name, or Last Name. Combining two search options allows you to retrieve case details based on both criteria.

In this scenario, the filters "Date From" & "Date To" and "Filter By" option are used for searching the cases. 





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