What is a PDF Template?
PDF is a widely used file format known for its consistent formatting and ability to display forms. A PDF Template is a form that can either be pre-populated with previously entered data or serve as a fillable form where users input information. These templates are especially important for government-required forms that need to be stored securely. To add and use a PDF Template in your system, you must provide or download a fillable PDF. If you have a PDF that isn't fillable, you can find online programs to convert it, or download fillable PDFs from various sources. These fillable PDFs can be included in your onboarding process using Process Revisions.
Adding a PDF Template is similar to adding an image, as both need to be uploaded into your system to be used during the onboarding process.
There are two ways to use a PDF Template in onboarding:
- It can be directly included in the process through a Process Revision.
- It can be added as part of a Smart Form and then applied to the business process through a Process Revision.
How do you add a PDF Template?
Create a new Content Revision or modify an existing Content Revision that is in progress. Under Content Metrics, click "Add" for PDF Templates/Forms.
Content Revision Page |
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The page to enter the PDF form details opens as below.
Refer to the chart below for information on the fields.
Field | Behavior |
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PDF Name | Name that describes the PDF Form |
Description | To find the PDF Form easily, name it accordingly |
Output File Name | Save the PDF Form to a file |
Is process Action | When checked, few more entry fields will show up;
When unchecked, the form cannot be used in the process flow. |
File Name | PDF file name uploaded |
Enter the form fields and then click "Upload".
When "Is process Action" is unchecked:
PDF Template Form Page |
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Click on "Choose File".
Choose a PDF file, then click "Upload".
Upload file |
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You can click "View" to preview the uploaded PDF form.
Double click on any field to open its field properties. You can edit field label on clicking fillable label. By default, the Pre-Fill Data field is selected as 'No'.
If you leave the Pre-Fill Data as 'No', the user will be able to enter the fields into the PDF form at runtime.
Pre-fill data = No |
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When you change Pre-Fill Data to 'Yes', the Global Variable lookup icon will appear. Assign the appropriate variable to the field if you want to prepopulate it with data.
Click the lookup icon to select the variable.
Pre-fill data = Yes |
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Select the variable by expanding the tree structure or using "Search Binds" lookup.
When "Search Binds" lookup is used, the Variable ID and Description fields will be available for searching.
Select any operator and enter the text that needs to be searched in the search fields.
In this case, "Description" field is used to search for the variable "First Name Last Name". The variable that matches the search criteria will be displayed. Click on the variable link from the search results.
Another option is to navigate through the tree structure. Click the "Display as Tree" button to return to the tree structure.
Search for the variable within the tree structure, then click on it.
This will populate the variable on the Field Properties page. Click "OK".
Similarly insert binds into the necessary form fields and save.
When "Is process Action" is checked:
When "Is process Action" is checked, the form can be used as an activity in the process flow. Additional fields will appear and must be filled.
Refer to the chart below for information on the fields.
Field | Behavior |
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Participant Pool | The Role Type that will see the PDF Form |
Required/Optional |
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Allow Bypass |
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Override Save Button Label |
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Enable I Agree |
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Acknowledge text |
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Enable Print |
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Print Source |
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File Name |
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After entering the above details, scroll to the bottom of the page and click "Save".
Similarly, you can add multiple PDF Templates/Forms based on your requirement.
On the Content Revision page, you will notice a summary of your changes. For content type PDF Templates, the Content Metrics section will also display the number of individual templates that were added/changed.
Manage Content Revision Page |
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Click the "Return to Manage Revision" button to return to the revision main page.
Manage Content Revision Page |
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Apply the revision. The new PDF Template will be available for use in the onboarding process.
Manage Revision Page |
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How do you modify a PDF Template?
You should modify a PDF Template when you need to update, change, or rename it. Modifying allows you to alter the Description, the entire PDF content, and pre-populated field binds.
Create a new Content Revision or modify an existing Content Revision which is in progress.
Under Content Metrics section, click "Review/Update" for PDF Templates/Forms.
Content Revision Page |
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Click on the content name that requires modification.
PDF Templates Page |
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Update the information/details as needed, but note that you cannot change the checkbox value for the "Is process Action" field. After making the changes, click "Save".
Click "Return" to return to the Content Revision page.
PDF Template Page |
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On the Content Revision page, click "Return to Manage Revision" to return to the revision main page.
Content Revision Page |
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Apply the revision to see the changes take effect.
Manage Revision Page |
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How do you add a PDF Template in the onboarding process?
There are two ways to add a PDF Template to the onboarding process.
- Add PDF Template in the process through a Process Revision.
- Add PDF Template to the Smart Form and then include the Smart Form in the process through a Process Revision.
(I) Add PDF Template in the process through a Process Revision
Create a new Process Revision or use an in progress Process Revision. Select the "Configure Business Process" option.
Click "Add" under the onboarding step where you want the PDF Template/Form to appear.
Configure Business Process |
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Select the form and click "OK".
Select Actions Page |
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The new activity shows under the onboarding step. Click on the activity that you just added.
Business Process Rules Page |
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Add criteria details for routing. You have two options:
Always Route: This option ensures the activity is visible to all users in the Participant Pool.
Route if Criteria is Met: This option allows you to restrict visibility based on specific criteria, limiting who can see the activity in their onboarding process.
In this example, "Always Route" is selected. Save the criteria details.
Action Details Page |
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Save the configuration by clicking the "Save" button at the bottom.
Business Process Rules Page |
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On the Process Revision page, click the "Return to Manage Revision" button to return to the revision main page.
Process Revision Page |
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Apply the revision.
Manage Revision Page |
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As configured, the PDF Template will appear in the candidate's process.
PDF Template in the New Hire Flow |
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Example: PDF Template as fillable form
While creating the PDF Template, lets take pre-fill data for Name and Gender as 'Yes' and other fields as 'No'.
When the PDF appears in the process, the Name and Gender fields will have the data prepopulated and the other fields are to be filled as configured.
(II) Add PDF Template to the Smart Form and then include the Smart Form in the process through a Process Revision.
Create a Content Revision or modify a Content Revision that is in progress.
Under Content Metrics section, add a new Smart Forms.
Content Revision Page |
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Enter the necessary Smart Form fields. Select PDF Template for Print Source.
Click the lookup icon to select the PDF form from the system.
Define Smart Form Page |
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Lookup PDF Template Box |
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You can view the PDF Template by clicking on the box with the jump arrow, next to the file name.
Enter the Smart Form text to be presented to the user and save.
Define Smart Form Page |
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Click the "Return to Manage Revision" button to return to the revision main page.
Content Revision Page |
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Apply the revision.
Manage Revision Page |
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Now, create a new Process Revision and select "Configure Business Process" on the Process Revision page.
Configure Business Process Rules |
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Click "Add" under the onboarding step where you want the PDF Template/Form to appear.
Configure Business Process |
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Select the PDF form and click "OK".
Select the Smart Form that you have created |
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The new activity shows under the onboarding step. Click on the activity that you just added and configure the routing criteria.
Configuring Business Process |
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You have two options for routing:
Always Route: This option ensures the activity is visible to all users in the Participant Pool.
Route if Criteria is Met: This option allows you to restrict visibility based on specific criteria, limiting who can see the activity in their onboarding process.
In this example, "Always Route" is selected. Save the criteria details.
Scroll to the bottom of the page and save the configuration.
Configure Business Process |
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On the Process Revision page, click "Return to Manage Revision" to return to the revision main page.
Apply the process revision.
As configured, the form will appear in the candidate's process.
New Hire Flow |
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Once the activity is completed, the form can be downloaded by clicking on the "Download Signed Forms" icon.
Print Form |
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The downloaded signed form is shown below:
PDF Template |
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How do you enable/disable print for a PDF Template/Form?
The print option is controlled by the "Enable Print" field in the PDF Template/Form.
If "Enable Print" is set to "Yes," the online page will include an icon that allows the user to download and print the form after completing the activity.
PDF Template/Form with print enabled |
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Example of a PDF Template/Form in the New Hire's process with "Download Signed Forms" enabled. Also, this PDF Form will be available in the list whenever the signed forms are downloaded from other activities/actions.
The downloaded signed Form shows as below:
If "Enable Print" is set to "No" in the PDF Template/Form, the online page will not have the icon to download or print the form.
Example of a PDF Form in the New Hire's process with download/print icon disabled is shown below.
Note: Also, this PDF Form will not be available in the list whenever the signed forms are downloaded from other activities/actions.
How do you enable bypass option for a PDF Template/Form?
You can enable the bypass option when defining a new PDF Template or modifying an existing one by checking the "Allow Bypass" option on the PDF Form.
When this option is enabled, users will have the choice to either complete the activity or opt for bypass.
PDF Form - Bypass option |
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When the PDF Form appears in the New Hire process, the New Hire will have the option to bypass the activity.
Click the "Bypass Activity" gadget on the right bottom corner of the page.
Bypass Activity |
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Enter you comments and submit.
Bypass Activity |
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The completed bypass activity is shown as below. After the activity is bypassed, the user can still complete the activity if they want to.
Bypass Activity completed |
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