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I9 Insight

I9 Insight

What is I-9 Insight?

I-9 Insight shows the following metrics related to your organization:

  • I-9 Totals by State
  • Citizenship Status graph
  • WAE Aging graph
  • Overdue Reasons graph
  • List A Documents graph
  • List B Documents graph
  • List C Documents graph
  • Total I-9s by Document Type
  • Document States

Who can access I-9 Insight?

Users with the following roles can access I-9 Insight..

Role TypeAccess
System Administrator

Process AdministratorNo
Content AdministratorNo
HR Specialist
RecruiterNo
Help Desk AnalystNo
I-9 Specialist
E-Verify Specialist

How do you access I-9 Insight?

Click the menu icon in the top-left corner of the page, then scroll down to the "Reports/Dashboards" section and select the "I-9 Insight" link.

Sample screenshots of accessing the I-9 Insight for different user roles are provided below:

System Administrator



HR Specialist



I-9 Specialist



How is data displayed in I-9 Insight?

The I-9 Insight displays I-9-related data in the form of tiles, graphs, and charts, organized by various attributes and states. The data available to users may vary based on the security access configured by the System Administrator. Users can only view the data they have been authorized to access.

For instance, if a user's access is limited to viewing data for the "Research" company, only the rows associated with that company will be visible in the I-9 Insight.

What sections are included in the I-9 Insight?

Below is an example of the I-9 Insight page. 

I-9 Insight Page



The sections included in the I-9 Insight are discussed below:

Tiles showing I-9 totals

The top of the I-9 Insight page displays cards or tiles showing I-9 totals by their state. 

I-9 Insight Page




The counts displayed in the tiles will match the counts shown in the Document States for the same I-9 state. For example, the "Ready to Purge" status is illustrated below:

Tiles


Document States



To view transactions for any I-9 state, click on the corresponding tile.  




Clicking on the tile will open a popup page with the list of all I-9s related to that state.

The popup page will also include a "Export to Excel" button if the logged-in user's role has been granted with the data export capability. In situations where a user holds multiple roles, access to data export remains available in the I-9 Insight, if at least one of these roles possesses such capabilities:

  • System Administrator, HR Specialist, I-9 Specialist or E-Verify Specialist for the Smart Onboarding product
  • System Administrator, I-9 Specialist or E-Verify Specialist roles for the Smart I-9 product.

By clicking the "Export to Excel" button, the user can download the displayed data as an Excel file to their local computer.




A sample downloaded excel file is given below:




The descriptions for the fields presented on the pop-up page are provided below.

FieldField Description
I-9 ID

Distinctive numeric I-9 ID generated for the transaction

Name

New Hire's full name (First Name, Middle Name and Last Name)
Note: If an employee's middle initial is "N/A" as given in the primary invitation or linked invitation processes such as Name Correction, Reverification, or I-9 Section 1 Correction, it will be excluded when the name is displayed.

I-9 Status

Active/Inactive/Ready to Purge

Hire Date

Displays the value depending on the given criteria

  • Start Date of the invitation (if Section 2 Hire date doesn't exist and Start Date of the invitation is not revised)
  • Revised Start Date (if Section 2 Hire Date doesn't exist and Start Date of the invitation is revised)
  • Hire Date specified in Section 2 activity (if Hire Date is entered in Section 2 and the activity is saved/completed)
  • Rehire Date specified in Supplement B activity (if New Hire is rehired within 3 years after termination and Supplement B is saved/completed with a Rehire Date)
Company/Business Unit

Based on the Legal Entity setup within the organization, the Company/Business Unit value will be displayed.


Clicking on the I-9 ID link will display the summary details of the selected I-9.




To view the Form I-9 details, click on the I-9 ID link in the I-9 Summary page.

I-9 Summary Page




Form I-9 Details



If the selected I-9 ID has additional I-9 processes associated with it, clicking on the I-9 ID link will display all the Invitation IDs linked to that I-9.




The popup page displays all invitations for that I-9, including both primary and additional processes. An example is provided below. Click on any Invitation ID to continue and view its I-9 Summary. 




The details presented on the above drilldown page are given below:

FieldField Description
Invitation ID

Distinctive numeric invitation ID generated for the transaction

Name

New Hire's full name (First Name, Middle Name and Last Name)

Note: If an employee's middle initial is "N/A" as given in the primary invitation or linked invitation processes such as Name Correction, Reverification, or I-9 Section 1 Correction, it will be excluded when the name is displayed.

Start DateStart Date entered on the New Hire's invitation
Business ProcessName of the primary/linked process associated with the invitation 
Business Process StateCurrent state of the process associated with the invitation 



Graphs

In this section, transactions are organized according to eligibility type, expiration date of the work authorization document, and the overdue reason indicated in E-Verify activity.

Citizenship Status, WAE Aging, Overdue Reasons
Hovering over any segment of these graphs shows the associated sub-category name and the total number of transactions in that sub-category.  

Clicking on any segment of the graph opens a pop-up page displaying a list of I-9 transactions associated with that specific segment. The data presented in the columns for the I-9s in these pop-up pages varies by graph. The Citizenship Status graph categorizes I-9s by different citizenship statuses. The WAE Aging graph displays the remaining time until work authorization expiry for New Hire I-9s. The Overdue Reasons graph organizes all I-9s into different sections based on the reasons used on the E-Verify page when creating the E-Verify case for New Hires’ I-9s.

Citizenship Status:




The page also includes "Export to Excel" button if the logged-in user has one of the roles that has been configured with data export capability. For more details on the data export functionality, please refer to the preceding section.





WAE Aging:






Overdue Reasons:







The details displayed on the secondary pop-up page includes - I-9 ID, Name, I-9 Status, Hire Date, Company/Business Unit.

FieldField Description
I-9 ID

Distinctive numeric I-9 ID generated for the transaction

NameNew Hire's full name (First Name, Middle Name and Last Name)
Note: If an employee's middle initial is "N/A" as given in the primary invitation or linked invitation processes such as Name Correction, Reverification, or I-9 Section 1 Correction, it will be excluded when the name is displayed.
I-9 Status

Active/Inactive/Ready to Purge

Citizenship Status
  • New Hire's citizenship status (Citizen, Non Citizen of US, Permanent Resident, Noncitizen authorized to work)
  • Displayed as a column in the pop-up page for the Overdue Reasons graph. However, this this information is not available in the Citizenship Status and WAE Aging graphs..
Hire Date

Displays the value depending on the given criteria

  • Start Date of the invitation (if Section 2 Hire date doesn't exist and Start Date of the invitation is not revised)
  • Revised Start Date (if Section 2 Hire Date doesn't exist and Start Date of the invitation is revised)
  • Hire Date specified in Section 2 activity (if Hire Date is entered in Section 2 and the activity is saved/completed)
  • Rehire Date specified in Supplement B activity (if New Hire is rehired within 3 years after termination and Supplement B is saved/completed with a Rehire Date)
Company/Business UnitBased on the Legal Entity setup within the organization, the Company/Business Unit value will be displayed.



Clicking on the I-9 ID link will open the I-9 Summary details of that particular transaction.

I-9 IDs



Clicking on the I-9 ID link on the I-9 Summary page will open the transaction's Form I-9 details.

I-9 Summary Page



Form I-9 Details



List A Documents, List B Documents, List C Documents

In this section transactions are categorized based on the documents recorded in I-9 Section 2. Hovering over any segment of these sections will open the associated sub-category name and the total number of transactions in that sub-category. 




The page also includes "Export to Excel" button if the logged-in user has one of the roles that has been configured with data export capability. For more details on the data export functionality, please refer to the preceding section.




Clicking on the I-9 ID link will open the I-9 Summary of the respective transaction. For more details of the fields displaying on this page, please refer to the above section.




To open the Form I-9 details, click on the I-9 ID link on the summary page.








Document States 

This visual representation illustrates different I-9/DHS document statuses associated with form I-9s, along with their respective totals. Each I-9 is presented in the corresponding Document State category, taking into account only the most recent I-9/DHS status to avoid duplication within the chart.

If you click on any row within the Document States section, it will display all I-9 IDs linked to that particular document state.




The page also includes "Export to Excel" button if the logged-in user has one of the roles that has been configured with 
data export capability. For more details on the data export functionality, please refer to the preceding section.




The details displayed on the page includes - I-9 ID, Name, I-9 Completion Status, Hire Date, Company/Business Unit, Business Process Status and the Invitation Type.

FieldField Description
I-9 ID

Distinctive numeric I-9 ID generated for the transaction

NameNew Hire's full name (First Name, Middle Name and Last Name)
Note: If an employee's middle initial is "N/A" as given in the primary invitation or linked invitation processes such as Name Correction, Reverification, or I-9 Section 1 Correction, it will be excluded when the name is displayed.
I-9 Completion Status

Latest I-9/DHS document state of the corresponding I-9 

Hire Date

Displays the value depending on the given criteria

  • Start Date of the invitation (if Section 2 Hire date doesn't exist and Start Date of the invitation is not revised)
  • Revised Start Date (if Section 2 Hire Date doesn't exist and Start Date of the invitation is revised)
  • Hire Date specified in Section 2 activity (if Hire Date is entered in Section 2 and the activity is saved/completed)
  • Rehire Date specified in Supplement B activity (if New Hire is rehired within 3 years after termination and Supplement B is saved/completed with a Rehire Date)
Company/Business UnitBased on the Legal Entity setup within the organization, the Company/Business Unit value will be displayed.
Business Process StatusStatus of the corresponding invitation process
Invitation TypeIndicates whether the process pertains to a primary invitation or linked/additional invitation


Clicking on the I-9 ID link for the primary invitation type, will open the I-9 Summary details of that particular transaction. 




To view the Form I-9 details, click on the I-9 ID link on the summary page.







For linked invitation type, you will see the additional invitations for that specific I-9. 




Clicking on the Invitation ID will open the I-9 Summary details of that particular transaction. 








How is the user restricted to view candidates' data in I-9 Insight?

Based on the Row Level Security settings configured in Manage Users/Contacts, users will experience limited access to candidates' data within I-9 Insight. System Administrators can facilitate this setup by assigning user access to a designated security group through the Row Level Security feature on the user details page in Manage Users/Contacts. When a user is associated with a specific security group, their access is constrained to the candidate data configured for that group, preventing them from accessing information outside their assigned scope. 


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