This restart action allows users to reopen the previously completed onboarding activities after the DHS process is initiated for the New Hire's I-9 ID. Using this option, the users can resume Admin as well as New Hire actitivities.
Who can do restart activities from E-Verify?
Only E-Verify Specialists can perform restart actitivites from E-Verify.
How do you perform restart activity from E-Verify?
Click My Tasks on the home page Quick links bar.
| E-Verify Specialist Home Page |
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All New Hires invitation IDs that are processing through E-Verify are shown. Choose an invitation to perform restart action and click on the corresponding E-Verify link.
| E-Verify pending in My Tasks |
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Click Create Case to initiate DHS process. An E-Verify case number is allotted for the candidate's process.
| E-Verify |
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To perform restart action, Click Restart Section1/ Section2 button
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Which activities can you restart from E-Verify?
Form I-9 Section 1, Section 2 and Electronic Biographic Information (EBI) are the activities you can restart from E-Verify.
How do you restart Section1/Section2/EBI?
When the restart action is performed, you will be navigated to the Restart Activities page.
| Restart Activities Page |
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Click Restart group dropdown and select Restart EBI/Restart I-9 Section 1/Restart I-9 Section 2.
| Restart Activities |
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Restart EBI
The process is similar to Restart EBI activity for the I-9 Specialist. Click here to know the details.
Restart Section 1
Check I-9 Specialist's Restart Section 1 process for details.
Restart Section 2
Click Restart Group dropdown and select Restart I-9 Section 2. Enter comment and click Submit.
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Click OK to confirm process restart.
| Message |
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The page navigates to Process Viewer and shows Section 2 (Complete I-9) as pending.
| Process Viewer |
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Login as I-9 Specialist and navigate to My Tasks to access the above Complete I-9 pending activity.
| Navigate to MY Tasks via Quick links bar |
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Click on the Complete I-9 link for the restart process.
| I-9 Specialist - My Tasks |
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Section 2 opens up for the I-9 specialist to edit the document details and attest. Until Section 2 is completed, the E-Verify activity will be on hold.
| Section 2 (Complete I-9) |
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The I-9 Specialist can also Restart Section 1 activity from Section 2.
| Section 2 (Complete I-9) |
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The process navigates to E-Verify activity after the completion of Section 2. You can initiate the E-Verify case and continue the DHS process.
| E-Verify |
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