If the New Hire is unable to present documents that show their identity and employment authorization within three business days of the employment start date, they must atleast present an acceptable receipt for the document. In that case, the employer can complete Section 2 by recording the receipt details, but have to wait to create a case in E-Verify. They cannot initiate E-Verify process until the employee provides actual document for which the receipt was presented.  

However, you can skip the E-Verify activity by marking it as complete and complete the process. When the actual document is provided by the employee, update the receipt with the actual document and proceed to E-Verify case initiation.

Receipts are valid only for short period of time. The employee must produce the replacement document for which the receipt was given.

How do you enter Receipt details in Section 2?

Login as an I-9 Specialist and navigate to My Tasks. You will see all New Hire records with pending Complete I-9 activity. Click on the Complete I-9 link for any Employee Onboarding process. 

Enter receipt details in List A or List B & List C.

You cannot proceed with E-Verify case initiation and must wait until actual documents are provided for which the receipt was presented. To skip initiating E-Verify, choose Mark as Complete on the E-Verify page.

How do you update Receipt details?

When the employee provides the actual document for which the receipt was presented, initiate the Rceipt Update process from within the I-9 Console and enter the actual document details in I-9 Section 2.

For details, check Initiate Receipt Update Process under I-9 Console.