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The Name Change process allows users to update the legal name of an employee if there is a change from the name previously recorded on Form I-9. It can be initiated via I-9 Console actions or ElasticsearchKeyword Search. Note: Name change process can also be initiated by employees through their self service actions. For more details, please click here.

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Navigate to Actions tab and select "Initiate Name Change". For initiating this process via ElasticsearchKeyword Search, please click here.




Confirm "Yes" on the message.

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Note: "Undo Last Filing" can also be accessed through ElasticsearchKeyword Search. For more details, please click here.

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In the Additional Information enter if any note/comment need to be added. If an alternative procedure is used for remote verification of documents, indicate this by selecting the "Check here if you used an alternative procedure authorized by DHS to examine documents" checkbox. When this checkbox is selected, attaching supporting documents in Supplement B is required.

Note: This alternative process is allowed exclusively when the Legal Entity (Company/Business Unit) responsible for the employee's hiring is registered for E-Verify, which means the Company or Business Unit has been configured in the DHS Client Setup. If the legal Entity (Company/Business Unit) is not enrolled in E-Verify, this checkbox will be disabled. 

Note: If Supplement B is assigned to a remote user, and if the checkbox indicating "Check here if you used an alternative procedure authorized by DHS to examine documents" is checked by the remote user in Supplement B, they are required to upload the supporting documents when completing the activity. In this case, the I-9 Specialist need not add the attachments while completing the Supplement B review.




Note: If the checkbox indicating "Check here if you used an alternative procedure authorized by DHS to examine documents" is not checked you may still be prompted for uploading attachments in Supplement B especially if attachments are configured as mandatory in I-9 activities.

For more details on uploading the attachments, please click here.

If attachment is not provided, the following error will be displayed when completing the activity.







After entering the above details, check "I Agree" and electronically sign.

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However, another Name Change or Name Change Correction process can be initiated from the I-9 Console/Elasticsearch Keyword Search to make changes to the employee name details. For more details on the Name Change Correction, please click here.

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