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The Name Change process allows users to update the legal name of an employee if there is a change from the name previously recorded on Form I-9. It can be initiated via I-9 Console actions or Keyword Search. Note: Name change process can also be initiated by employees through their self service actions. For more details, please click here.

Note: Note that this process can be initiated only if all the processes associated with the I-9 are process completed and the I-9 is not terminated.

When this process is initiated, the Supplement B form will be accessible for the users to record the new name details of the employee. Updating employee name details is also possible during the process of reverifying employee documents or recording rehire details. For more information, please click here. 

Note: Note that this process can be initiated only if all the processes associated with the I-9 are process completed and the I-9 is not terminated.

Who can initiate Name Change process via I-9 Console?

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Confirm by clicking on the "OK button.

How to record the name change details

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and complete Supplement B?

When the Name Change process is initiated by I-9 Specialists, Supplement B is accessible to record the employee's name changes. 

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In the Additional Information enter if any note/comment need to be added. If an alternative procedure is used for remote verification of documents, indicate this by selecting the "Check here if you used an alternative procedure authorized by DHS to examine documents" checkbox. When this checkbox is selected, attaching supporting documents in Supplement B is required.

Note: This alternative process is allowed exclusively when the Legal Entity (Company/Business Unit) responsible for the employee's hiring is registered for E-Verify, which means the Company or Business Unit has been configured in the DHS Client Setup. If the legal Entity (Company/Business Unit) is not enrolled in E-Verify, this checkbox will be disabled. 

For more details on uploading the attachments, please click here.

Note: If Supplement B is assigned to a remote user, and if the checkbox indicating "Check here if you used an alternative procedure authorized by DHS to examine documents" is checked by the remote user in Supplement B, they are required to must upload the supporting documents when completing the activity.  In this case, the The I-9 Specialist need not add the attachments the attachment while completing the Supplement B review unless they delete the attachment uploaded by the remote user. In that case, the system will prompt for the attachment while completing the Supplement B review. 

If this checkbox is selected and the supporting document is not uploaded in Supplement B, the page will show the following error message upon saving the Supplement B activity. 

Note: If the checkbox indicating "Check here if you used an alternative procedure authorized by DHS to examine documents" is not checked you may still be prompted for uploading attachments in Supplement B especially if attachments are configured as mandatory in I-9 activities.For more details on uploading the attachments, please click here.

If attachment is not provided, the following error will be displayed when completing the activity.

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After entering the above details, check "I Agree" and electronically sign.

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