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After entering information in the Complete Job Details sections above, save the details.

Send Candidate Data to ADP 

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Note: If "Skip System Update" is selected in Complete Job Details, then the "Send Candidate Data to HR" button will not be available and the integration of New Hire integration data to ADP does not happen.The  The "Save" button will be present at the bottom to save the activity. 

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the data but the data will not be pushed to ADP. 

What should you do if you face an error during system push?

If you encounter an error on the "Send Candidate Data to HR" page during system push, go back to the "Complete Job Details" page. Correct the data in the field that caused the error, save the changes, and try the data push again. This should resolve the issue.

Here is an example of an error message caused by an invalid phone number entered on the "Complete Job Details" page:

If the error is due to pay distribution, specifically related to incorrect data in the Direct Deposit section on the Complete Job Details page, you will first see a message about the creation of the Associate ID in ADP. After closing this message, the error related to the pay distribution will be displayed. You will notice that the "Send Candidate Data to HR" activity remains open.

In this case, the employee data has been successfully sent to ADP, but the Direct Deposit details will not be updated until the Direct Deposit information is corrected, saved, and sent again to ADP.

When does an employee is considered as a rehire?

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The Hire Date and the Status can be verified under Profiles details. Before terminating, the employee status will be "Active". The SSN of the employee can be viewed under Tax ID by navigating to the Personal tab:

Before rehire details are sent to ADP, the Rehire Date and Rehire Reason will be empty for the employee. This can be verified by navigating to Employment Profile (Employment tab) under "Status" section as shown below. The values in these fields will be updated after the employee rehire data is sent to ADP.

To view the Direct Deposit details navigate to employee's Pay Profile. For more details on navigating to employee's Pay Profile, please click here. 

For the employee to be eligible as a rehire, the employee must be terminated in ADP. When the employee is terminated, the "Active" status will be updated to "Terminated" as shown below.

In Smart Onboarding, when the Complete Job Details page loads, the system checks for the presence of an employee with the given Social Security Number (SSN) in ADP and verifies if that employee has been terminated. If an employee with the same SSN already exists in ADP and is found to be terminated, the employee will be considered as a rehire and a message will be shown at the top of the page.

If an employee exists with the given Social Security Number (SSN) and is not terminated in ADP, then the employee is not considered as rehire. The following error message will display on the "Send Candidate Data to HR" page when the employee data is integrated with ADP.

When the rehire data is successfully sent to ADP, the Rehire Date, Rehire Reason and the new Direct Deposit details will be updated in ADP and the employee status will again change to "Active".

The details can be verified by searching with the employee name in ADP as shown below. 

The Rehire Date, Pervious Termination Date and the Rehire Reason can be verified under Employment Profile:

The Direct Deposit details of the rehire can be verified under employee's Pay Profile. For more details on navigating to employee's Pay Profile, please click here.