...
Click the menu icon in the top left corner of the page and select "Help Desk Console" under the Consoles section, or click the "Help Desk Console" link in the Quick Links bar below the homepage image.
| Menu |
|---|
|
Select an invitation that is launched, in progress, or completed. Then click the "Info and Actions" link for the selected invitation.
...
Under the Actions tab, select "Account Lock".
|
Click "OK" on the confirmation message.
...
The following email will be sent to the user stating that their account has been locked.
|
TTo To unlock the user's account, select the "Account Unlock" option under the "Actions" tab in the Info and Actions section.
|
Click "OK" on the confirmation message.
...