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What is Complete I-9?

The only activity that shows under My Tasks for an I-9 Specialist is Complete I-9.  Complete I-9 is the completion of Section 2 of Form I-9, and attestation that the New Hire's information has been verified. In case of a Rehire/Reverification transaction, Complete I-9 is only Section 3 activity of Form I-9.

Why do you need to Complete I-9?

Completion of the I-9 form is a requirement to be hired in the United States.  Completion of the form as part of Smart Onboarding includes validation of the New Hire's I-9 information by the Social Security Administration and the Department of Homeland Security.

Who can perform Complete I-9?

This activity can be performed by any user who has the I-9 Specialist role. Typically this role is assigned to the users that verify the documents that the New Hire presents.

When can you Complete I-9?

This activity can be completed only after the New hire has submitted their onboarding information to Human Resources and the Human Resources Admin has verified the information that the New Hire submitted is complete and correct.  Following completion, information can be changed until Initiate E-Verify has been done by the E-Verify Specialist.

How do you access Complete I-9?

The Complete I-9 activity can be accessed using My Tasks.

How do you access Complete I-9 using My Tasks?

Click the Menu icon and then click My Tasks under Consoles.

Menu



All New Hires whose onboarding process is at a point where the Complete I-9 activity is available and has not yet been completed are shown.  This also includes the correction/update processes that are launched against the candidate's registered primary business process. Click on the Complete I-9 link for any Employee Onboarding process.

I-9 Specialist My Tasks Page



What sections are shown in Complete I-9?

Regardless of which method you use to access Complete I-9, a page is displayed showing a Form I-9.  Which sections are shown depends on the "view" that you are currently using.

Sections
Behavior

Section 1

  • Information that the New Hire entered in the Enter I-9 activity is shown

  • This information cannot be changed

    Section 1

Section 2 

  • This section contains information about the documents that the New Hire presented to support his eligibility for employment
  • All information is blank when you first go to this activity

  • You must enter information for one document from List A, OR one document from List B AND one document from List C

    Section 2

Section 3 

  • This section contains information when the New Hire is a rehire or the New Hire is a current employee whose document information must be reverified.

    Section 3


What views can be used in Complete I-9?

The view controls which section and information is shown.  You can change views using the Switch View drop-down.

Switch View




Views
Behavior

I-9 Awaiting Section 2

  • This is the default view when accessing the Complete I-9 activity through My Tasks
  • Section 2 information can be added or changed

I-9 Awaiting Section 2 RO 

  • Only Section 2 information is shown in read only mode
  • No information can be changed

I-9 Awaiting Section 1 Read Only

  • Section 1 information is shown in read only mode
  • No information can be changed

What are the acceptable documents for Form I-9 under List A, List B and List C types?

The New Hires may provide a document from List A which establishes both identity and employment eligibility or a document from List B (establishing identity) and a document from List C (establishing employment eligibility). They must present the employment eligibility documents to the employer within three business days of the date employment begins. In case, if they are unable to present the required document(s) within three business days, they must present the receipt for the application of the document and produce the actual document within 90 days. 

List A 

List A
  • U.S. Passport or U.S. Passport Card
  • Alien Registration Receipt Card (Form I-551)
  • Foreign Passport with Temporary I-551 MRIV
  • Foreign Passport with Temporary I-551 Stamp
  • Permanent Resident Card (Form I-551)
  • Employment Authorization Document that Contains a Photograph (EAD) (Form I-766)
  • FSM Passport with Form I-94
  • Foreign Passport with Form I-94 and an Endorsement of the Alien’s Nonimmigrant Status
  • RMI Passport with Form I-94

Note: Based on the New Hire's Eligibility type the documents shown in List A vary.

List B

List B

For individuals with 18 years of age or older -

  • Driver’s License issued by a State or Territory
  • Government ID
  • Voter’s Registration Card
  • U.S. Military Card or Draft Record
  • Military Dependent’s ID Card
  • ID Card issued by Federal, State, or Local Government Agencies or Entities
  • Native American Tribal Document
  • School ID Card with a Photograph
  • U.S. Coast Guard Merchant Mariner Card
  • Canadian Driver’s License

For individuals under age 18 -

  • School Record or Report

  • Clinic, Doctor, or Hospital Record

  • Day-Care or Nursery School Record

Note: Two special options show under List B for the legal enti

List C

List C
  • Employment Authorization Document issued by DHS
  • Native American Tribal Document
  • A Social Security Card (Unrestricted)
  • U.S. Birth Certificate
  • Consular Report of Birth Abroad ( Form FS-240)
  • Certification of Birth Abroad issued by the U.S.Department of State (Form FS-545)
  • Certification of Report of Birth issued by the U.S.Department of State (Form DS-1350)
  • U.S. Citizen Identification Card (Form I-197)
  • Identification Card for Use of Resident Citizen in the United States (Form I-179)

Note: If the New Hires with disabilities / under age 18 are unable to produce List B identity documents, the employers can choose "Special Placement" / "Individual Under Age 18" option listed under List B in Section 2. The above special options are available only for those legal entities who do not participate in E-Verify. However, the New Hires must still present one of the List C documents that establish their employment authorization.

How do you enter document information in Section 2?

There are many different possible paths through I-9 processing.  Please refer to the Smart E-Verify User's Guide for a complete discussion of Smart E-Verify.  

Two common use cases are shown below:

  • US Citizen, Type A document
  • Alien authorized to work, type B and C documents

Case 1: US Citizen, Type A document

The New Hire's I-9 Section 1 information is presented.  Section 2 information is initially blank or N/A.

I-9 Initial Information



Select the document title by clicking on the dropdown list under List A.




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List C type document choices are shown below.

List C documents



How do I attach copies of the New Hire's documents in

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Section 2?

If you like, you can upload and attach copies of the document(s) that the New Hire presented. This can be done at any point in the process - by the candidate during Enter I-9, by the I-9 Specialist during Complete I-9, or by the E-Verify Specialist during E-Verify.

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