What is Complete I-9?

The only activity that shows under My Tasks for an I-9 Specialist is Complete I-9. Complete I-9 is the completion of Section 2 of Form I-9, and attestation that the New Hire's information has been verified. In case of a Rehire/Reverification transaction, Complete I-9 is only Section 3 activity of Form I-9.

Why do you need to Complete I-9?

Completion of the I-9 form is a requirement to be hired in the United States. Completion of the form as part of Smart Onboarding includes validation of the New Hire's I-9 information by the Social Security Administration and the Department of Homeland Security.

Who can perform Complete I-9?

This activity can be performed by any user who has the I-9 Specialist role. Typically this role is assigned to the users that verify the documents that the New Hire presents.

When can you Complete I-9?

This activity can be completed only after the New hire has submitted their onboarding information to Human Resources and the Human Resources Admin has verified the information that the New Hire submitted is complete and correct. Following completion, information can be changed until Initiate E-Verify has been done by the E-Verify Specialist.

How do you access Complete I-9?

The Complete I-9 activity can be accessed using My Tasks.

How do you access Complete I-9 using My Tasks?

Click the Menu icon and then click My Tasks under Consoles.

Menu

All New Hires whose onboarding process is at a point where the Complete I-9 activity is available and has not yet been completed are shown. This also includes the correction/update processes that are launched against the candidate's registered primary business process. Click on the Complete I-9 link for any Employee Onboarding process.

I-9 Specialist My Tasks Page

What sections are shown in Complete I-9?

Regardless of which method you use to access Complete I-9, a page is displayed showing a Form I-9. Which sections are shown depends on the "view" that you are currently using.

Sections

Behavior

Section 1

Information that the New Hire entered in the Enter I-9 activity is shown
This information cannot be changed
Section 1

Section 2

This section contains information about the documents that the New Hire presented to support his eligibility for employment
All information is blank when you first go to this activity
You must enter information for one document from List A, OR one document from List B AND one document from List C
Section 2

Section 3

This section contains information when the New Hire is a rehire or the New Hire is a current employee whose document information must be reverified.
Section 3

What views can be used in Complete I-9?

The view controls which section and information is shown. You can change views using the Switch View drop-down.

Switch View

Views	Behavior
I-9 Awaiting Section 2	This is the default view when accessing the Complete I-9 activity through My Tasks Section 2 information can be added or changed
I-9 Awaiting Section 2 RO	Only Section 2 information is shown in read only mode No information can be changed
I-9 Awaiting Section 1 Read Only	Section 1 information is shown in read only mode No information can be changed

What are the acceptable documents for Form I-9 under List A, List B and List C types?

The New Hires may provide a document from List A which establishes both identity and employment eligibility or a document from List B (establishing identity) and a document from List C (establishing employment eligibility). They must present the employment eligibility documents to the employer within three business days of the date employment begins. In case, if they are unable to present the required document(s) within three business days, they must present the receipt for the application of the document and produce the actual document within 90 days.

List A

List A

U.S. Passport or U.S. Passport Card
Alien Registration Receipt Card (Form I-551)
Foreign Passport with Temporary I-551 MRIV
Foreign Passport with Temporary I-551 Stamp
Permanent Resident Card (Form I-551)
Employment Authorization Document that Contains a Photograph (EAD) (Form I-766)
FSM Passport with Form I-94
Foreign Passport with Form I-94 and an Endorsement of the Alien’s Nonimmigrant Status
RMI Passport with Form I-94

Note: Based on the New Hire's Eligibility type the documents shown in List A vary.

List B

List B

For individuals with 18 years of age or older -

Driver’s License issued by a State or Territory
Government ID
Voter’s Registration Card
U.S. Military Card or Draft Record
Military Dependent’s ID Card
ID Card issued by Federal, State, or Local Government Agencies or Entities
Native American Tribal Document
School ID Card with a Photograph
U.S. Coast Guard Merchant Mariner Card
Canadian Driver’s License

For individuals under age 18 -

School Record or Report
Clinic, Doctor, or Hospital Record
Day-Care or Nursery School Record

Note: Two special options show under List B for the legal enti

List C

List C

Employment Authorization Document issued by DHS
Native American Tribal Document
A Social Security Card (Unrestricted)
U.S. Birth Certificate
Consular Report of Birth Abroad ( Form FS-240)
Certification of Birth Abroad issued by the U.S.Department of State (Form FS-545)
Certification of Report of Birth issued by the U.S.Department of State (Form DS-1350)
U.S. Citizen Identification Card (Form I-197)
Identification Card for Use of Resident Citizen in the United States (Form I-179)

Note: If the New Hires with disabilities / under age 18 are unable to produce List B identity documents, the employers can choose "Special Placement" / "Individual Under Age 18" option listed under List B in Section 2. The above special options are available only for those legal entities who do not participate in E-Verify. However, the New Hires must still present one of the List C documents that establish their employment authorization.

How do you enter document information in Section 2?

There are many different possible paths through I-9 processing. Please refer to the Smart E-Verify User's Guide for a complete discussion of Smart E-Verify.

Two common use cases are shown below:

US Citizen, Type A document
Alien authorized to work, type B and C documents

Case 1: US Citizen, Type A document

The New Hire's I-9 Section 1 information is presented. Section 2 information is initially blank or N/A.

I-9 Initial Information

Select the document title by clicking on the dropdown list under List A.

The following are the fields that can be entered for List A or List B & C documents. Note that different information is shown and required for different eligibility types. This example is for US citizen.

Field	Behavior
Document Title	Document / Receipt presented by the New Hire as proof of identity and work authorization
Document Number	The content and format change depending on the specific type of document
Document Expiration Date	Document / Receipt validity date Check No Expiration Date if document never expires
Issuing Authority	Entity that issued the document
Additional Information	Information that cannot be entered in dropdown lists provided can be added here

Below is an example after List A type data has been entered.

List A Information

Case 2: Alien authorized to work, type B and C documents

The New Hire's I-9 Section 1 information is presented. Section 2 information is initially blank or N/A.

Below is an example of Section 2 page after entering List B & List C data.

I-9 Initial Information

Note that different information is shown and required for different eligibility types and document choices.

The different document choices for List B type is shown below.

List B documents

List C type document choices are shown below.

List C documents

How do I attach copies of the New Hire's documents in Section 2?

If you like, you can upload and attach copies of the document(s) that the New Hire presented. This can be done at any point in the process - by the candidate during Enter I-9, by the I-9 Specialist during Complete I-9, or by the E-Verify Specialist during E-Verify.

Click the Attachments icon.

Attach Icon

Click the Upload button.

Upload

Click the Choose File button.

Choose File

Click on the file name, then click Open.

Attach Icon

Click Upload.

Upload

Select the Attachment Category from the drop-down list.

Select Attachment Category

Click OK.

OK

How do you attest to the New Hire's information and save in Complete I-9?

After all data has been entered and verified, the I-9 Specialist must attest that it is correct, and save the information.

Attest and Save

How do you assign Complete I-9 Section 2 to Remote user?

When New Hires submit the documents to prove their eligibility for employment, I-9 specialists review these documents and record the data in Section 2 Form. Instead of completing Section 2 themselves, they can assign this task to a special remote user.

Click Assign Remote I-9 at the bottom of the Complete I-9 page.

For more information on Remote I-9 flow, you can visit Remote User page.

How to rollback to previous I-9 state from Section 2?

With the help of restart action, the process can be rolled back to previous I-9 Section 1 state for the candidates to edit the Section 1 data. The I-9 Admins can initiate this process by clicking the Restart Section 1 button given at the bottom of I-9 Section 2 form.

.My Tasks - Complete I-9 v1.8