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Click on the Elasticsearch icon. Select E-Verify Console in the Category and enter the search keyword. In this case, "All" is entered as the search keyword. Then click on "Search" button.


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Different search keywords can be used to filter the data in E-Verify Console. For more information on the Keywords, click on the Elasticsearch 'Help' icon.


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When the Help page opens, click on the 'E-verify Verify Console' link under Search Categories.


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This will show the keywords for E-Verify Console Category. You can use any of these keywords to search the I-9s.


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When 'All/all' is used as the search keyword, the search results displays all New Hire I-9s with E-Verify process initiated. I-9s in deferred state and awaiting for DHS verification are not included in here.

Select the checkbox under 'DHS Status' facet to view the I-9s for a specific DHS status.


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For example, if 'Case Closed - EA Auto Closed' are to be filtered, then select the relevant checkbox under DHS Status.


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You can also use the detailed search options to narrow down the search results in E-Verify Console. Click on 'More Options' link provided in the search box.


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This will display the search fields as shown below. You can use any of these fields for searching the I-9s.


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As an example, let us consider 'Last Updated' field for searching. Enter any specific date and click on 'Search'.

This will fetch all the I-9s in different DHS Statuses with their E-Verify case last updated as entered in the field.


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You can filter the search results for a specific DHS Status by selecting the relevant checkbox. For example, if 'Case Closed - EA Auto Closed' checkbox is selected, then it will display the transactions with 'EA Auto Closed' E-Verify case status and updated either through batch auto DHS case creation process or manually by the user on that specific date.


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You can also enable operators if required by clicking on the 'Show Operators' link provided at the bottom of the search box.


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You can use these operators with the search fields to filter the search results.

Examples:


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What can you do on the E-Verify Console search results page?

This page allows users to view New Hire's DHS case details and continue with the DHS verification. Click on the I-9 ID link.


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This allows you to continue with the New Hire's process and complete the activity.


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You can view the DHS case details by clicking on the image "..." displaying next to the I-9 ID hyperlink. The list of actions shown here differ depending on the DHS status,

For instance: The option to "View FAN/Referral Letter" appears in actions only when one of the DHS letters are downloaded in the New Hire's E-Verify process.


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View DHS Case Life Cycle


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Displays the DHS case number and case life cycle with date and time for each E-Verify status:


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View Case Details


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Displays the DHS case report with complete case details.


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View FAN/Referral Letter

The option to "View FAN/Referral Letter" appears in actions for the invitations when one of the DHS letters is downloaded in the New Hire's E-Verify process.


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In scenarios such as Case Closed - EA Auto Closed, Unconfirmed Data, Queued, Scan and Upload etc where the DHS letters are not downloaded, this option does not appear in actions.


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When E-Verify Status = "Referred", the "View FAN/Referral Letter" downloads a zip file including both Further Action Notice and Referral date Confirmation Letter.


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Zip file

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When E-Verify Status = "Pending Referral", the "View FAN/Referral Letter" downloads only Further Action Notice since the DHS Referral is pending.


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