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a) When there is a DHS error upon initiating the case on the E-Verify page, the "Send Back for Correction" button appears with the error displayed at the bottom.

In the below example, two DHS errors occurred , due to wrong character length and wrong format invalid document number provided in Form I-9 Section 2 for I-766 document type.

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The following error shows up on E-Verify case creation. Click on "Send Back for Correction" button to send back the employee record to HR instance for corrections.

Click on "Yes" on the below message.

The invitation gets process is automatically terminated and the form details in I-9 Master gets deleted.

This The terminated invitation status shows in the Invitation Console .as below:

When you open the activity in Process Viewer process viewer (Click on "View Process" for invitation action in Elasticsearch or "View Process" link in the Invitation Console), you will notice the activity is terminated with status displayed as "Sent back Back for Corrections".

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Process viewer page
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Correct I-9 Section-1/Section-2 details for the Employee ID with new effective date in HR system and run AE. Note: To retain the same I-9 ID after "Send Back for Correction", need to match the Date of Birth, SSN and the Eligibility Type. Then a new invitation is created with the same I-9 Form ID and I-9 ID.

When you login as the E-Verify Specialist and check under "My Tasks" in console/Elasticsearch, you will notice the E-Verify activity available for this employee.

Search in the invitation console Invitation Console for the employee, you will notice a new invitation appearing with status as "Invitation Launched".

b) Another option to send back the employee record is from E-Verify "Unconfirmed Data" page. When there are no DHS errors, the DHS case is created and the state navigates to "Unconfirmed Data". On this page, there is another option provided to send the employee record for correction.

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