E-Verify has announced an upgraded version of ICA Version 31 (v31) for E-Verify Web Services.
As per this announcement, the following changes have been implemented:
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Details about each change may be found below.
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A case is considered as duplicate if the Social Security Number entered by the New Hire matches the Social Security Number of an existing case for the same Client Company ID. When processing the duplicate cases, you may come cross the following changes:
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If you click on the "Next" button with an existing open duplicate case, then the following error message displays on the page.
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| Error message |
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The employer
has the option to either continue with the open case
to proceed
with
E-Verify processing or close the
existing case and
initiate a new
one. For more details
on processing Close Case
and Use Case scenarios, please click here.
Remove the restriction on the number of duplicate cases that can be displayed at one time
When displaying the duplicate case results, there is no restriction on the number of cases that can be displayed on the page at a time. The open The open case is displayed appears first then , followed by the closed cases.
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Each page
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displays a minimum of 1 and a maximum of 120 rows.
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You can navigate between pages using the right/left
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arrows located next to the page number.
| Click on right arrow to navigate to the next page |
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| Click on the left arrow to navigate to the previous page |
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If there are no open cases in are displayed for the employee on the duplicate case page, you can click on continue with the E-Verify process by clicking the "Next" button to proceed further.
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In the duplicate case reasons page, select an appropriate option and submit. This will create the case and allows you to continue with the verification process.
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Ability to close a case from Scan and Upload status
As per With the DHS v31 upgrade changes, E-Verify now allows closing a DHS case from cases to be closed while in the Scan and Upload status. A "Close Case" button is provided available on this page for closing the New Hire's E-Verify case.
Below is an example of an E-Verify case in Scan and Upload status. To close the case
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, click
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the "Close Case" button.
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Clicking the "Close Case" button will open a page where you can select an appropriate reason
for closing the case.
A new closure option, "Other (full explanation required below),"
has been added
to the list of reasons for closing cases in Scan and Upload
status. As shown in the highlighted
section of the
screenshot
, selecting this option
will display a text box
where you can enter the explanation for closing the case.
For more details on closing the case from Scan and Upload using "Other" option, please click here.
Choose an appropriate option and click on “Submit Case Close Reason”.
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This closes action will close the New Hire's E-Verify case. For staging the scenario in a test environment to achieve the Scan and Upload status, please click here.
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Requirement to download the Further Action Notice before referring a case
This feature already exists and there are no changes to the existing process. For further details, please click here.
A new case delay reason
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has been added in the case creation process
As per DHS v31 changes, a new case delay reason "Awaiting response on a case created with incorrect information" has been added as one of the options in the list of Overdue Verify Reason. For more details on creating the case with Overdue Verify Reason, please click here.
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The "Hong Kong"
isoption has been removed from the Country of Issuance dropdown in Form I-9 Section 1
The value "Hong Kong" is removed from the Country of Issuance dropdown that appears when When an employee chooses "An alien selects the "A non-citizen authorized to work" option in the eligibility type in Form I-9 Section 1.Aliens authorized to work must select any , they must choose a valid Country of Issuance if they choose to enter the entering a Foreign Passport Number for Form I-9. For details on Form I-9 processing, please click here.
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